Principal Technical Program Manager, AI

| Seattle
Our mission is to protect life.
We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with the state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of the police record so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.
It’s a big mission, but it’s one we’ll pursue relentlessly every single day. 
Your Impact
As a Principal Technical Program Manager, your scope will span multiple product pillars including software and hardware solutions with a focus on delivering experiences that delight our customers and make a measurable social impact. You will partner with product management, tech and science teams to define, build and ship AI solutions. You will play a leading role in managing projects from inception, design, development, deployment and continuous improvements. You will tackle challenging problems and coordinate across multiple teams to ensure our goals are met.
The ideal candidate will have a proven program management track record shipping mission-critical software and scalable distributed systems enabling the end to end machine learning life cycle . We need someone willing to be fearless and more than willing to take on bold challenges. By building great products and accelerating the adoption of our technologies, you'll help protect life in public safety for both officers and the communities they serve around the world.

Your Day-to-Day

  • Collaborate with business, product, engineering, and research teams to identify and prioritize new strategic opportunities for Axon
  • Develop end-to-end delivery plans including defining key metrics, milestones and work breakdown structure for AI programs
  • Identify and manage your project dependencies by elaborating product requirements and orchestrating the interplay between cutting-edge research, IOT devices and the services that support them
  • Lead the overall program risk reviews with executives while identifying and communicating appropriate mitigations as necessary
  • Improve existing processes and develop new mechanisms to scale the way we plan and deliver for AI enabled products as our team grows
  • Provide coaching and guidance to junior staff members, participate in devising career development plans and talent reviews. 

Basic Qualifications

  • Bachelor’s Degree in Computer Science, Engineering, Physics, Mathematics or an equivalent highly technical field
  • 5-7 years of hands-on experience working in a software development organization that builds large-scale distributed systems as Technical Lead, Development Manager and/or Technical Program/Product Manager
  • 3+ years managing multiple machine learning projects from concept to delivery
  • Demonstrated knowledge and experience with machine learning platforms and deploying models at scale in cloud environments (such as AWS, Microsoft Azure and Google Cloud)
  • Experience writing technical specifications for large scale complex systems
  • Exceptional ability to: articulate ambiguous product/customer requirements and feature requests, identify and recommend alternative technical/business approaches as needed, and lead project teams to meet aggressive timelines with optimal solutions
  • Execution focused with the ability to handle multiple competing priorities in a fast-paced environment

Preferred Qualifications

  • Master’s or Ph.D. Degree in Computer Science, Engineering, Physics, Mathematics or an equivalent highly technical field
  • Excellent verbal and written communication skills backed by a strong business and technical vision
  • Ability to dive deep into and explain complex technical topics and architectural trade offs while tailoring the message to various audience groups (e.g. engineers, researchers, executives)
  • Prior machine learning experience as an researcher, engineer, or manager
  • Ability to write Python scripts to evaluate and benchmark the performance of machine learning solutions
  • Familiarity with IoT/Edge AI and working across teams to optimize ML models to run on-device with constrained compute, power and latency budgets

Compensation and Benefits

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Robust parental leave policy
  • An award-winning office/working environment
  • Ride along with police officers to see them use our technology and get inspired
  • And more...

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • gRPCLibraries
    • ThriftLibraries
    • Node.jsFrameworks
    • KubernetesFrameworks
    • KurentoFrameworks
    • AkkaFrameworks
    • VertxFrameworks
    • GraphQLFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases
    • KafkaDatabases

Location

Downtown Seattle: easy opportunities to get outside, enjoy south lake union, popular bars & restaurants, workouts, multiple transportation options

An Insider's view of Axon

What’s the vibe like in the office?

Healthy work environment, tons of snacks and drinks, laid back attitudes with performance aspirations. I am astounded at the culture that has been grown here.

Beth

Sales

What does your typical day look like?

There isn't one person who isn't passionate about the work the company is doing. Whenever there might be a slow or grueling day/project, you quickly become reminded of the importance of your work. Leadership cares about the employees, and ensures a healthy/fun environment. Values are well defined and drive the culture.

Suraya

Program Manager

How does the company support your career growth?

Co-workers care about your well being, and want to win together. Very strong company mission that makes it easy to buy into. Long established company that is entering a massive growth spurt. With massive change comes some uncertainty. But Axon has shown more proactive coaching and training than any company I've seen in my short tenure.

Cliff

Inside Sales

What is your vision for the company?

Our vision is bigger than just cameras or weapons. We're working every day to make the bullet obsolete. To make this a reality, we live and breathe six core values that serve as guiding principles: BE OBSESSED. AIM FAR. WIN RIGHT. OWN IT. JOIN FORCES. EXPECT CANDOR.

Rick Smith

CEO

What’s the vibe like in the office?

Fast-paced. Large company with a small company feel.
High decision velocities. Empowered, small, high-performance teams doing intellectually stimulating work with a purpose. It’s a great combination of doing good and doing well.

Sahil

Finance

What are Axon Perks + Benefits

Axon Benefits Overview

We take care of your health, mental & physical wellbeing, paid parental leave. In fact, we believe that mental health is even more important now. All Axon employees have 24/7 access to on-demand therapists, coaches, or psychotherapists via the Ginger platform. They can access help when they need it, privately with licensed professionals.

All Axon employees have access to: Real-time behavioral health coaching within seconds
* Virtual therapy & psychiatry sessions within hours that have been clinically proven to reduce symptoms of stress, anxiety, and depression
* Personalized skill-building activities curated by your coach

Also, we encourage you to take care of yourself, your families, and remind you to take breaks. We work hard, yes, but we want to sustain your health, creativity, and drive.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 4% of contributions up to 5% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Axon hosts company sponsored family events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Orca Pass
Company Outings
Star Wars premiere movie night, annual Grand Canyon trip, summer time BBQ's and much more!
Game Room
Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Happy Hours
Monthly happy hours and town hall meetings with leadership
Relocation Assistance
Fitness Subsidies
GymPass discounts
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Cross-department program, Career mentoring, Leadership mentoring.
Continuing Education stipend

Additional Perks + Benefits

plus --> financial wellness programs, locker rooms & showers, discounted entertainment tickets, discount mobile phone plans, stocked fridge & pantry, embedded customer learning, annual company trip.

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