It currently takes the same amount of time to process an average American mortgage as it does to walk nonstop from Manhattan to San Francisco! Xpanse is working to change that. 

It’s our mission to create a universal platform that brings clarity, ease, automation and security to the origination process. Our SaaS platform will power the mortgage industry and its relationships with a massive network of third-party providers that are integral to the mortgage process. By focusing on the customer, using automation, real-time intelligence, big data, and analytics we are changing the way borrowers, lenders, servicers, and service providers take care of business. 

Disrupting an industry is a team sport, so we are looking for the best and brightest to make an impact and change the future of an $11 trillion industry. We are growing rapidly in the Seattle Area and looking for a Principal Technical Product Manager to join our team. This individual will be the champion of eliminating good intentions through creation of great mechanisms, in turn enabling us to reach our goals across B2B and B2C initiatives. 

What will you be responsible for?

• Identify areas where there are recurring problems driven by good intentions, work closely with the product, design, engineering, devops and infrastructure teams to create good mechanisms that enable the organization to operate efficiently. Monitor the effectiveness of mechanisms using measurable results and iteratively improve them as needed
• Convert the product requirements into measurable design and engineering deliverables to be executed in an agile/iterative manner. Serve as the scrum master for the relevant teams, influence the process. 
• Handle complex inter-team dependencies and bridge the gaps in technical management
• Partner with the engineering, devops and product teams to ensure that the technical architecture is in line with the long-term product vision
• Use your technical expertise to raise the bar on operational excellence and influence the team’s decisions that drive secure and robust solutions which have great customer experience.
• Own the creation of operational excellence plan for each product launch to ensure we meet our security and service availability promise to our customers
• Lead the creation of technical documentation, training material etc. that can aid in adoption of the product
• Own onboarding various lenders and service providers onto Xpanse SaaS offerings in a seamless manner - wearing both solutions architect and process architect hats. 

Basic Qualifications:

• 10+ years of relevant engineering experience
• 6+ years of Technical Program Management experience, preferably in an organization that delivered consumer or business facing SaaS products
• Bachelor's degree in Engineering, Computer Science or equivalent
• Thorough understanding of software development lifecycle from conception to delivery
• Significant technical depth and understanding of distributed systems, database fundamentals, application security and engineering best practices
• Exceptional written and verbal communication skills, and ability to present in large groups and handle high-pressure communication with senior management
• Strong analytical background necessary for creating and measuring KPIs, analyzing different adoption metrics, etc.
• Proven ability to balance between the need to get into different levels of details and the need to be agile, deliver results
• Track record of managing multiple, competing priorities simultaneously
• Unrelenting tenacity to get stuff done

Preferred Qualifications:

• 10+ years of Technical Program Management experience
• Experience with AWS or other cloud computing platforms
• Experience delivering disruptive PaaS or SaaS products within the Fintech industry, especially ones focused on the broader mortgage industry
• Professional coding experience at some point in the career is a plus

Xpanse is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.