Are you a strong Program Manager with positive relationship development skills? Do you have at least 2 years' experience building successful customer evidence programs? Yesler's Advocacy team is growing - join us!

We are searching for candidates with expert project management skills to manage our client's B2B marketing content and customer engagement programs. You have a minimum of 5 years' experience in marketing or communications roles, preferably in B2B evidence, reference or PR.

In this role, you will develop an understanding of our clients' business needs and how we can help them attain their goals. You will be assigned full-time to a client program, and provide consultative program management services. You will identify and develop good customer stories and lead customer content production by coordinating with customers, writers, editors, designers, and client stakeholders.

You will compose professionally written communication to external clients and internal teams, and maintain sophisticated status tracking and reporting systems. Additionally, you will centralize communications and best practice processes.

You will hone your program and information management skills by developing innovative ways to provide on-demand status reports. You will collaborate with various client stakeholders and vendors to identify and manage marketing content that exceeds our clients' expectations.

You will utilize your concise communication style and set the organizational standard and strategy in the multifaceted world of client services, while also cultivating internal and external relationships and partnerships.

Key Responsibilities

• Managing client relationships and program results
• Working across multiple stakeholders to centralize process and communications
• Building out walking decks, customer facing asks and establish centralized messaging
• Project managing the production of customer case studies
• Working through appropriate legal channels to establish public readiness
• Establishing project goals and milestones
• Tracking and monitoring long-term program goals
• Monitoring program budget and providing guidance on its allocation
• Apprising management of program status and billing forecasts
• Running multiple projects simultaneously and successfully
• Ongoing reporting and tracking on monthly, quarterly, and annual goals

Qualifications

• 5+ years of professional experience in marketing or communications roles, preferably at Microsoft or a similar environment
• Bachelor's degree, preferably in marketing, business, communications, or related field
• Demonstrated experience in B2B marketing, including experience working in or with a high tech company
• Strong project and program management skills
• Ability to critically review content (written and visual) and provide constructive feedback that improves the messaging, tone, clarity, flow, etc.
• Exceptionally positive attitude, integrity and pride in a job well done
• Flexible, intuitive personality with ability to handle complex internal and client relationships
• Proficient in Microsoft Office Suite, with advanced skills in Excel and SharePoint

About Yesler

Yesler is a B2B marketing agency that blends strategy, creativity, and technology to build demand, engage customers, and grow revenue. From offices in Seattle, Portland, Philadelphia, Toronto, London and Singapore, we're a team of more than 200 strategists, designers, technologists, media experts, and analysts who are on a mission to change the marketing status quo. We take an integrated approach to serving the entire marketing organization-not only the strategies, content, and programs to create demand but also the infrastructure, operations, and project management required to execute, measure, and optimize for results.

Yesler has been recognized as a great place to work, and the awards keep rolling in. We've earned more than 19 Best Workplace Awards over the last decade, placement on the Inc. Magazine list of America's Fastest Growing Companies for five years in a row, and we were named one of the Top 50 B2B Marketing Agencies by ChiefMarketer in 2016 and 2017.

Our mission is to positively impact the people we work with, the people we work for, and the communities we live in. We support our mission by providing an inclusive environment where all are empowered to share their diverse perspectives and experiences so we can ultimately be better together.

Our policies, practices, programs, activities and decisions regarding employment, hiring, assignment, promotion, compensation, volunteerism, and internships are not based on a person's race, color, sex, age, religion, national origin, mental or physical disability, ancestry, military discharge status, sexual orientation, gender identity or expression, marital status, source of income, parental status, housing status, or other protected status. We strongly encourage women, people of color, veterans, individuals with disabilities, and members of the LGBTQ community to apply.

Visit yesler.com to learn more, or follow us on Twitter @yeslerb2b.