Program Manager, Sales Operations

| Seattle

About SkyKick

SkyKick is a fast-growing pioneer in the cloud market and has won numerous awards from Microsoft Partner of the Year to Red Herring Top 100 North America. Our mission is to build SaaS products that solve the IT industry's cloud challenges. Our products are 100% partner channel focused and have helped over 5,000 global partners build successful cloud businesses by making it easy to move, backup, and manage their customers in the cloud. We empower leaders company-wide to develop solutions that are changing expectations. We love the new scale opportunities that come with our growth and would love to share this amazing journey with more passionate people!

We are headquartered in Seattle, WA and as a 100 Best Company in Washington, we offer a competitive comp and benefits package, along with great perks! SkyKick is a proud equal opportunity employer. For more information, visit www.skykick.com.

About the Role

SkyKick is currently in search of a self-motivated, passionate and experienced Sales Operations Program Manager to join our team. In this role, you will be implementing operational strategies for our growing sales organization. You will drive cross-company programs to develop and optimize integrated processes, solutions and systems to support a rapidly growing business on a global scale. This role is key to link business strategies, technology developments and field processes to create sustainable solutions.

 What you'll be doing:

  • Lead cross-functional teams of business and technical stakeholders to design and launch processes, solutions and tools to support sales, marketing and support organizations
  • Be a subject matter expert for all aspect of operations for your program - understand the end to end flow, how the business rules are executed and ensuring compliance
  • Prepare and manage project schedules and resources all the way from project kickoff through global rollout
  • Create streamlined and standardized processes that enable consistent execution and allow for continuous improvement
  • Implement and manage changes and resolve issues to ensure project goals are achieved.
  • Communicate regularly and effectively with all stakeholders on program status throughout its lifecycle.
  • Develop clear and effective communication tools and training documents.

 About You

  • Bachelor’s degree required
  • 5+ years' experience in Operations, Program Management, Project Management tor equivalent role
  • Proven track record of complex problem solving, cross-functional team leadership, project management, and analytics.
  • Demonstrated ability to define, refine and implement operational processes and systems
  • Ability to influence others to gain consensus and roll out across the organization.
  • Strong organization skills and ability to multi-task with competing priorities
  • Ability to deal with ambiguity and a changing environment, as well as a rapid work pace.
  • Ability to effectively communicate with various stakeholders 
  • Experience working in in a SaaS environment 
Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • Microsoft StackLanguages
    • Microsoft SQL ServerDatabases

Location

We sit in Lower Queen Anne, blocks from the Space Needle and steps away from the Queen Anne Beer Hall.

An Insider's view of SkyKick

What are some social events your company does?

We work hard, play hard. Leadership recognizes the unique contribution each employee makes at SkyKick, which is why throughout the year our employees and company success are celebrated and thanked with various social events, happy hours, and holiday events. My favorite has to be our Summer bash.

Mary-Kelly

Event & Community Marketing Manager

What does your typical day look like?

I enjoy the variety of work that comes with being a full stack developer. One day I’m implementing elegant user interfaces along side our design team and another day I’m squeezing memory optimizations out of a distributed microservice.

Matt

Software Engineer

How has your career grown since starting at the company?

When I first joined SkyKick in 2015 I was hired as an Agile Consultant to help figure out a flexible process for software development. Fast forward to today, I am the Director of Engineering- QA- where I oversee Quality Assurance, Agile Coaches and the release process.

Stacey

Director of Engineering - QA

What kinds of technical challenges do you and your team face?

Because every migration project is unique, partners can run into challenges and complexities with unfamiliar migration scenarios. Helping partners identify, prepare for, and resolve potential issues with these migration projects can be challenging, but is always the most rewarding part of what we do.

Sarah

SkyKick Account Manager (SAM)

What are SkyKick Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
100% paid premiums for the employee
Retirement & Stock Options Benefits
401(K)
Company Equity
Yes you are an owner!
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Transit reimbursement up to 200.00/month OR Paid Parking
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
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