Our mission is to protect life.

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day.

Location: This is a Remote Role in the United States

Your Impact

This is a leadership role with opportunity for rapid professional growth and the chance to contribute to the success of a software startup with accelerated growth inside a public company. You will collaborate with Sales teams to position the client for a successful engagement. You will lead a client facing, cross-functional team to deliver on the value proposition of our Software Solutions.

Your Day to Day

• Engage with technology decision makers (Chiefs of Police, Command staff, Sheriffs, Directors of IT) and program managers pre and post-sale
• Define and administer software deployment plans including client relationship management and project scope, schedule, budget, requirement traceability, and risk analysis.
• Influence and guide cross-functional deployments team to deliver on time, under budget, and to agency satisfaction.
• Manage project scope on behalf of the agency including identifying stakeholder for all key project roles, implementing and managing project timeline, communications, and status updates.
• Document customer feature requests and issues, providing feedback to sales and product management
• Maintain agency-facing and internal project dashboards, communicating progress, identifying and handling or elevating risks, and ensuring end-to-end success of the implementation.

Basic Qualifications

• Demonstrated Leadership Experience
• 5 years of project and program management experience in complex customer-facing enterprise software product delivery.
• Demonstrated exceptional customer relationship management and negotiation skills with a track record of aligning stakeholders and driving fast-moving, rapidly-changing programs.
• Excellent written and verbal communication skills with a demonstrated ability to structure projects, define milestones, and align stakeholders.
• Self-starter who thrives with problem-solving and embraces ambiguity

Preferred Qualifications

• Technical degree in engineering or computer science as undergraduate, B.S.
• MBA or advanced degree
• Experience with Computer Aided Dispatch or Records Management Enterprise Software
• B2B SaaS program management.
• Enthusiasm and commitment to AXON's Mission, Core Values, and Program Mission
• Willingness to join forces and drive company-wide initiatives across multiple departments

Compensation and Benefits

• Competitive salary and 401K with employer match
• Discretionary paid time off
• Robust parental leave policy
• An award-winning office/working environment
• Ride along with real police officers in real life situations, see them use technology, get inspired
• And more...

NOTE: The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may require legally eligibility to work in a firearms environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, sexual orientation, age, marital status, veteran status, or disability status.

Reasonable accommodations may be made to enable qualified individuals with disabilities and/or religious reasons to perform the essential functions of this position. Additionally, if you need a reasonable accommodation because of a disability or religious reason for any part of the employment process, please send an email to [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.