Program Manager
At Coinme, we're large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You are part of the success of our business and that of our customers regardless of where you sit in our organization. A human touch in a digital world.
Digital currency can transform the way we conduct business and brings new benefits to both the corporate world and to consumers globally. Coinme is on a mission to help people everywhere understand and use the power of digital currencies as a delightful medium-of-exchange, and be accessible anywhere in the world, so everyone has a fair chance for financial prosperity.
From analyst to engineers, from marketing to client services experts, we're hiring to support your growth and ours – Together We Rise.
Program Manager, Coinme
Reporting to Sr Tech Project Mgr
Purpose
Proactively plan, prioritize, and coordinate project activities to ensure timely delivery of features and platform improvements to delight our customers. This role will make recommendations from the requirements phase through to deployment and plot the course that cross-functional teams follow to make sound decisions when business needs meet technical realities. This role will “make the news”, not just “report the news”, and will be hands-on, directly influencing the success of fast moving projects and agile development teams.
Primary Responsibilities:
- Work with cross-functional stakeholders to deliver features and improvements to the Coinme platform.
- Proactively plan, prioritize and coordinate project activities from project requirements phase to deployment phase to ensure timely deliveries.
- Assess tradeoffs and provide recommendations on how to resolve tradeoffs between business needs and technical realities.
- Partner with and communicate to stakeholders from the executive team down to individual contributors to ensure common understanding on how problems are being solved and what issues are present.
- Perform resource allocation, workload assignment and schedule management activities to meet project milestones.
- Communicate project status regularly and maintain project documentation to keep the entire organization informed and aligned.
- Identify project risks and dependencies and develop appropriate mitigation and contingency plans.
- Manage escalation effectively with external and internal communications
- Oversee daily operations of project teams and provide direction whenever needed, including acting as the Scrum Master for multiple Agile teams. Running daily stand-ups, organizing sprints, working very closely with the PM, Design, Development and QA teams to ensure consistently successful sprint cycles that achieve desired team and organizational goals.
- Address queries from customers and management in a timely manner.
- Ensure that project deliverables meet quality standards and customer expectations.
- Identify areas of improvements and concerns and develop action plans.
Basic Qualifications:
- 3+ years experience in project/program management for software projects.
- Understanding of the software development lifecycle such as requirement, implementation, testing, and acceptance
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
Preferred Qualifications:
- Prior experience of working in Agile Development Environment and exposure to basic scaled Agile practices
- Experience in Finance Technology is a plus
Our Benefits
- 100% Coinme-paid health insurance options for both employees and dependents
- Diverse offering of supplemental insurances
- 100% covered Employee Assistance Program
- 401k with up to 4% vested match
- Professional development reimbursement
- Stock Options
- Generous time off
- Paid Parental Leave
- Paid Volunteer Hours
Coinme is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.