Scrum Master at ExtraHop
We’re looking for the right people to join us as we design and build the most cutting-edge products in operational intelligence. We are a team who want to solve problems, not spend their days in meetings, and have the skills and attention to detail to back up their ideas. We move quickly and have a passion for building elegant, scalable solutions.
If you are a Scrum Master who shares our philosophy and has a passion and aptitude for Emerging Technology, we would like to hear from you! You will be part of a key team responsible for defining product direction in a fast-growing venture-backed company, and partner with an extremely talented technical team to bring game-changing technology to an ever increasing enterprise customer base. You will also communicate with, and work alongside, IT leadership from Fortune 2000 companies to solve today's toughest problems in IT management.
As Scrum Master you'll be responsible for promoting and supporting Scrum as defined in the Scrum Guide. Scrum Masters do this by helping everyone understand Scrum theory, practices, rules, and values.
The Scrum Master is a servant-leader for the Scrum Team. The Scrum Master helps those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which aren’t. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team.
The Scrum Master serves the Product Owner in several ways, including:
- Ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team as well as possible;
- Finding techniques for effective Product Backlog management;
- Helping the Scrum Team understand the need for clear and concise Product Backlog items;
- Understanding product planning in an empirical environment;
- Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value;
- Understanding and practicing agility; and,
- Facilitating Scrum events as requested or needed.
The Scrum Master serves the Development Team in several ways, including:
- Coaching the Development Team in self-organization and cross-functionality;
- Helping the Development Team to create high-value products;
- Removing impediments to the Development Team’s progress;
- Facilitating Scrum events as requested or needed; and,
- Coaching the Development Team in organizational environments in which Scrum is not yet fully adopted and understood.
The Scrum Master serves the organization in several ways, including:
- Leading and coaching the organization in its Scrum adoption;
- Planning Scrum implementations within the organization;
- Helping employees and stakeholders understand and enact Scrum and empirical product development;
- Causing change that increases the productivity of the Scrum Team; and,
- Working with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
- Help the team realize sustainable, high performance while delivering on increasing business value
- Set the expectation/vision for what high performance is and give the team a way to achieve it
- Help the team set realistic sprint objectives and consistently meet them:
- Help the team find ways to improve estimation, achieve a predictable velocity and meet the Definition of Done consistently
- Help the Product Manager maximize the value of the product backlog by ensuring that MVP and MMF are made explicit and prioritized
- Help the team inspect and adapt to continuously improve
- Use team retrospectives to discuss the results of the sprint, review the team’s practices, and identify ways to improve.
- Create action items and record them as improvement stories to be worked on in the next sprint
- Ensure Scrum is understood and enacted
- Provide ongoing training such as agile simulation games and process reviews
- Provide feedback to the team (coaching) when they are modeling good scrum behavior (reinforcement) and when they slip back into old habits
- Ensure the Scrum Team adheres to Scrum theory, practices, and rules
- The servant-leader for the Scrum Team supporting the growth of every team member
- Coach the team in continuous improvement and the organization in truly collaborating with the Scrum Team
- Providing clear boundaries in which the team can collaborate and self-organization can occur
- Managing impediments, eliminating waste, managing the process, managing the team’s health, managing the boundaries of self‐organization, and managing the team’s culture
- Influencing the organization's culture in such a way the Scrum Teams can truly flourish
- Understand basic fundamentals of iterative development
- Understand other processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/enterprise
- Understand basic fundamentals of software development processes and procedures
- Understand the value of commitments to delivery made by a development team
- Understand incremental delivery and the value of metrics
- Understand backlog tracking, burndown metrics, velocity, and task definition
- Familiarity with common Agile practices, service-oriented environments, and better development practices
- Familiarity with Jira
- Familiarity with Scaled Agile Practices
- Servant Leader – Must be able to garner respect from his/her team and be willing to get their hands dirty to get the job done
- Communicative and social – Must be able to communicate well with teams
- Facilitative – Must be able to lead and demonstrate value-add principles to a team
- Assertive – Must be able to ensure Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls.
- Situationally Aware – Must be the first to notice differences and issues as they arise and elevate them to management
- Enthusiastic – Must be high-energy
- Continual improvement – Must continually be growing ones craft learning new tools and techniques to manage oneself and a team
- Conflict resolution – Must be able to facilitate discussion and facilitate alternatives or different approaches
- Attitude of empowerment – Must be able to lead a team to self-organization
- Attitude of transparency – Must desire to bring disclosure and transparency to the business about development and grow business trust
Education / Experience:
- Must have at least 5+ years of experience on Agile Software Development Teams preferably in a software tech company
- Must have at least 2+ years of Scrum Master/Agile Coach experience
- Bachelor's degree, ideally in a technical discipline with a software development background
- Desired: Certified SAFe Scrum Master, PMI-ACP or CSM
At ExtraHop, we create great products because we give talented employees the freedom to be intellectually curious and creative. We seek a diversity of perspectives and foster employee quirkiness and spunk to help drive innovation. Every ExtraHop employee knows that we’re all in this together and that work is an important part of life so it should be fun. A sense of humor is required here, seriously!
We are the global leader in real-time wire data analytics, a novel approach to IT Operational Analytics. Our market opportunity is greater than $15B and our solutions span all industries. Pretty neat, huh? If you want to join a fun team that produces award-winning products that provide tremendous business value and delight customers, then ExtraHop is the company for you!
Founded by engineers, ExtraHop is a Seattle-based technology company that delivers elegant solutions for the tech industry’s most challenging problems.
As a privately held fast-growing technology leader in the $20B IT operations management space, ExtraHop Networks is positioned to be the next great systems company. We are known as innovators who take a smart, creative approach to solving problems. Our ExtraHop team and product line have received many awards, including wins in multiple categories of Best of Interop, a Gold Medal prize in Puget Sound Business Journal’s annual list of Washington’s Best Workplaces, and several Gold Stevie American Business Awards.
ExtraHop is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.