Senior Consultant, Productivity

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West Monroe isn’t a start-up consulting firm, but we act like one. 

From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. 

If you are looking to be a “behind the scenes” technologist, this isn’t the place for you. We celebrate driven professionals who thrive in a collaborative environment. Our consultants work on front lines – partnering with clients to deliver game changing solutions in the most dynamic industries. Sound interesting?  Then West Monroe Partners just might be the place for you. 

Think you’re up to the challenge?

West Monroe Partners is currently seeking a Senior Consultant to join our growing Operations Excellence Practice in Seattle. Senior Consultants will work on engagements for clients across a broad spectrum of industries including Healthcare & Life Sciences, Financial Services, Energy & Utilities, Consumer & Industrial Products, Retail and others.

Senior Consultants are responsible for working on engagements focused on improving productivity for clients. West Monroe focuses on driving productivity with clients through processes improvement, business process analysis, modeling of resource requirements, implementation of lean concepts, and application of process automation. West Monroe Partners will provide training on UiPath’s Robotic Process Automation Software. 

In addition to client service delivery, you will be an integral part of our firm’s mission to develop the next generation of leaders.  Senior Consultants help shape the office culture and participate significantly in the entrepreneurial processes within our rapidly growing firm (strategy, recruiting, team building, practice development, etc.).  

Senior Consultants at West Monroe Partners have three primary responsibilities: 

Client Delivery: 

  • Assess operational and technology strategies for a client, gather best practices and benchmarks, conduct gap analyses, define improvement opportunities, and build business cases/ road-maps to improve operational strategies
  • Develop recommendations for Process Automation
  • Lead efforts to execute Process Automation recommendations across areas such as Identification, Design, Build, and Governance phases
  • Understand the business processes and industry specific technologies in use at a client company in order to make recommendations on how to achieve sustainable growth, reduce operational risk and/or costs, as well as areas for business process improvement 
  • Ensure the readiness of the client organization(s) for a variety of changes including new technology/processes, new organization strategy or other change efforts 
  • Mentor and manage teams of consultants and QA work done by the team 

Practice Development: 

  • Collaborate with local office leadership to define the office culture, strategic direction, and actively lead entrepreneurial activities in a growing office environment 
  • Drive the development/enhancement of WMP’s Operations Excellence practice eminence, methodologies, and approaches to client delivery 
  • Coach other consultants and actively participate in the performance management process 
  • Actively participate in recruiting and retaining top quality consultants 

Business Development: 

  • Participate as a subject matter expert in business development meetings with clients and prospects 
  • Understand client needs and requirements and help turn those goals into concrete engagements and detailed proposals 
  • Create work plans, pricing estimates, and risk assessments for prospects
  • Attend networking events and actively build a professional network and affiliate network in the local community 

What do we need you to bring with you?  

  • Bachelor’s degree in Industrial Engineering, related engineering or business discipline
  • MBA or PMP Certificate a plus
  • 3+ years of engineering and/or process improvement projects, Robotic Process Automation projects or other large scale process/technology projects  
  • Demonstrated success within one or more of 
  • Preferred to have demonstrated success within one or more of West Monroe Partners’ core industries including Energy & Utilities, Healthcare, Manufacturing, Insurance, Consumer Products, Banking and/or Private Equity 
  • Proficient skills and experience with process optimization projects. For example, implementation of Lean, development of engineered labor standards, workflow analysis, process improvements and implementations, and productivity improvements initiatives 
  • Well-rounded skill set with excellent analytical and communication (verbal and deliverable development) skills and comfort dealing with ambiguity in a client environment 
  • Proven ability to build collaborative relationships with project team members 
  • Experience using Excel and project management tools  
  • Prior consulting experience from either a large/strategic consultancy or internal corporate change management group preferred
  • Strong project management methodology background including schedule, scope, issue and risk management experience, change management, strategic planning and analysis
  • Ability to work in the United States without limitation now or in the future
  • Ability to travel 75%

So, if you’re looking for an opportunity to flex your technical muscles in a high-energy, team-oriented environment where you own your career, we’d love to hear from you.

Think you’ve got what it takes? Join our team and make us better.

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

West Monroe is located in the heart of downtown Seattle, a few blocks away from Pike Place Market. We are accessible by all major forms of transit.

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
West Monroe encourages volunteerism both on an individual level and through coordinated volunteer opportunities, such as our National Day of Service, an all-company volunteer day.
Partners with nonprofits
West Monroe's Seattle office partners with NatureBridge, Food Lifeline, Technology Access Foundation, Boyer Children's Clinic, First Tee of Greater Seattle, Friends of the Children, and others.
Open door policy
Open office floor plan
Flexible work schedule
Our flexible work policy allows for different work arrangements such as regular telecommuting, alternative schedules, or part-time.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
To ensure that we all share in our combined success, every employee participates in our Employee Stock Ownership Plan (ESOP). Our ESOP is designed to reward loyalty and company performance.
Performance bonus
Our bonus program includes an annual performance bonus, travel bonuses to recognize nights away from home, spot bonuses, quarterly recognition awards, and more
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Our flexible (also known as unlimited) PTO policy empowers our employees to make decisions about their own vacation time.
Paid volunteer time
West Monroe sets aside one day a year for its employees to participate in a "National Day of Change" firmwide volunteer effort. We also offer incentives for those who volunteer on their own time.
Paid holidays
West Monroe offers all employees paid time off for major holidays. We also close the office between Christmas and New Year's Day.
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
We sponsor a number of outings, including our quarterly meetings, annual retreat, holiday party, National Day of Change volunteering day, and more.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
We host monthly "4 O'clock Rocks" happy hours in the office after our monthly Town Hall meetings.
Recreational clubs
Through our Chiefs program, employees can be a champion of anything they are passionate about -- we have employee-led wine tastings, soccer and basketball leagues, game nights, arts outings and more.
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Employees are required to complete at least 40 hours of continuing education each year. These credits may be earned through external training or by taking advantage of our robust internal curriculum.
Lunch and learns
As part of our robust training offerings, West Monroe offers "Knowledge Transfer Sessions." Anyone can create and present a training, and apply to allow people to receive CPE credits.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, cross-department program, career mentoring, and leadership mentoring.
Online course subscriptions available
Paid industry certifications

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