Senior Director, Strategic Alliances - Microsoft

| Kirkland

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

Role

ServiceNow is looking for an experienced leader to own and manage our strategic technology alliance relationship with Microsoft.  Microsoft represents a top priority (CEO visibility) partnership which will drive long-term value for both companies. 

The ideal candidate will possess a broad and deep expertise in the world of partnerships and cloud solutions and will have experience leading and orchestrating large complex partnerships. They will have demonstrated ability to think strategically about technology synergies with large complex partners, new business models, solution selling, to help us build compelling value propositions for ServiceNow and our customers.

This job will involve working with key leaders at ServiceNow and at Microsoft and highly cross-functional teams to influence, align and coordinate resources to deliver step change results. The candidate should have a proven track record of driving strategic outcomes for the business through leading co-innovation initiatives, structuring complex deals and aligning GTM strategy.

Responsibilities

  • Lead and orchestrate the highly strategic Microsoft Partnership for ServiceNow. Define the strategy, goals, metrics and own the outcomes for the partnership.
  • Co-Lead the technology outcomes with the product and engineering teams
  • Partner with ServiceNow Alliance & Channel’s team to define and execute the GTM strategy for this partnership.
  • Engage with sales, channel partners and directly with customers and prospects as needed to drive the adoption of our joint solutions.
  • Own ServiceNow internal and external communication strategy for the Microsoft Alliance, work with marketing, PR, AR, leadership and legal to drive key messages to market and as appropriate, lead quarterly reviews with key partners.
  • Co-manage programs to drive the success of ServiceNow’s Azure initiative
  • Ensure clear governance with partner executives and establish joint priorities to identify transformation opportunities.
  • Perform status reviews with Microsoft and provide internal reports to stakeholders

Position Requirements

  • Broad understanding of the SaaS and public cloud market and various technology segments in this space.
  • Technical undergraduate and Business graduate degree preferred or relevant experience.
  • Experience with technology platforms and solutions with the ability to map technology solutions to business value.
  • Creative thinker with the ability to structure and lead complex deals.
  • Deep strategic advisor and executive relationship management experience.
  • Strong experience of managing virtual teams across functions and geographies.
  • Inclusive and collaborative - driving teamwork and cross-team alignment.
  • Excellent communication and presentation skills with a high degree of comfort.
  • Challenger mentality leveraging internal and/or external resources, conflict resolution, and follow through.
  • Travel: Less than 25%.
  • You will love this role, if:
    • You have a passion for technology and scaling a business through partnerships.
    • You enjoy problem solving and being a cross-functional change agent.
    • You are professionally curious and are comfortable “leading by example”.

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • HBaseDatabases
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases

Location

We’re uniquely located on the edge of Lake Washington at Carillon Point in Kirkland. Minutes away from downtown Seattle, Bellevue, and Redmond.

An Insider's view of ServiceNow

What’s the vibe like in the office?

You make decisions every day that help people. My work makes a big difference, and that’s satisfying.

Medha

Senior application developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project manager

What are some things you learned at the company?

Our purpose is empowering. The company's putting a lot into the culture, the employees - they're investing in us.

Marina

Creative director

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief product officer

What is your vision for the company?

Taking a long-range view, we've got the spirit of a start-up and the resources to deliver with high quality.

Preetam

Software engineer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Through our #GivingAtNow program, our Kirkland offices schedules volunteer opportunities throughout the year.
Eat lunch together
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Work remotely on occasion as needed.
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
ServiceNow offers unlimited paid vacation time starting at Day 1.
Paid Volunteer Time
Our employees receive 20 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
On-site!
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses.
Company Outings
Site social activities periodically
Stocked Kitchen
Some Meals Provided
Lunch provided every Friday!
Happy Hours
Steps away from awesome restaurants and bars.
Parking
Free parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options.
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Continuing Education stipend
We offer $5000 annualy for continuing education.
Online course subscriptions available
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