Senior Program Manager, Business Operations

Do you want a highly impactful role within a team that is growing fast? Expedia Group, Platform & Marketplaces (P&M) business enablement team is looking for a high energy, motivated individual to lead day-to-day business operations (BizOps). We are looking for someone that will facilitate outstanding operational methodologies and have the unique influencing ability work laterally, across a diverse large-scale organization, to ensure objectives are met.

As a Sr. Program Manager BizOps, working for the Head of BizOps and Planning, you will drive the operational rhythm of the business, identify and tackle problems across the division. You'll drive operational alignment to help the organization realize its objectives. This role works extensively with leaders from both business and technical backgrounds; the victorious candidate will need to be able to clearly communicate opportunities, ideas, concepts, surface issues, both verbally and in writing, someone who can drive process implementation and changes with our business partners. Bring your innovation, partnership and determination to be the best, and join us as we continue to bring the world within reach!

What you’ll do:

• Enable results through the effective creation, rollout and management of business processes/frameworks, in partnership with EG BizOps capability

• Enable financial operations including headcount tracking/investments, discretionary spend tracking/allocation, forecasts enablement and time tracking/compliance

• Enable preparation of events and business meetings that offer leadership an opportunity to check-in on progress to business goals

• Collaborate with business partners to support rollout of processes, as needed, to ensure success, with a focus on continuous improvement, efficiency and operational excellence

• Provide general program management support for initiatives and special projects, as required, by the business

Who you are:

• Strong critical thinking and eye for business skills, a drive for operational distinction, enabling goal attainment

• High level of intellectual curiosity that drives sense of ownership, desire for continuous improvement and ability to work independently

• First-class influencing and organizational change skills coupled with interpersonal awareness and established emotional intelligence

• Ability to build long term relationships and use work methods that facilitate positive partnerships with key business teams

• Ability to be flexible in supporting executive leaders and their teams in both our domestic and international offices

• Ability to adapt to changing circumstances and achieve results effectively and timely in a complex environment working with a variety of partners

• Strong process orientation with experience running programs and/or projects and leading change from inception through delivery

• Experience handling multiple tasks and projects at a time, prioritize workload effectively and tenacity in a dynamic, complex environment

• Bachelor’s degree or 8+ years’ experience

• Excellent problem-solving, analytical and decision-making skills

• Capable of working with abstract concepts and effectively communicating conceptual topics to others

• An excellent teammate, also able to operate independently while prioritizing your own work and resources

• Strong business insight, analytical and organizational skills with a high degree of attention to detail

• Strong skills in Microsoft Office Suite and advanced level of knowledge of Excel

Why join us: 

Expedia Group recognizes our success is dependent on the success of our people.  We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business.  Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.   

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach.  We relentlessly strive for better, but not at the cost of the customer.  We act with humility and optimism, respecting ideas big and small.  We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple.  Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you. 

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, Vrbo®, Orbitz®, Travelocity®, Wotif®, ebookers®, CheapTickets®, Hotwire®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® Cruise® and SilverRail Technologies, Inc. For more information, visit www.expediagroup.com.

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Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.