Senior Program Manager

| Seattle
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Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.


We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock Generation, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.


This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.



About you:

You are a strategic, data-driven leader who loves building, sustaining, and scaling new ideas and programs that are valuable for our customers and Convoy. You enjoy partnering cross-functionally and can work with employees across Convoy and at all levels to build and align on a vision, secure buy-in, effectively collaborate throughout the journey, and bring the best out of others every day. You’re results-oriented, both for the business and for your customers. You are ideally experienced in a marketplace business, familiar with the relationship between supply and demand. You’re great at experimenting with new solutions, assessing success, and choosing the right solutions for big investments.

You will:

  • Develop, lead, and implement programs that improve margin, service, and capacity across our marketplace, in partnership with teams across Convoy
  • Partner with Demand, Product, Growth, Operations, Marketing, and other functions to lead critical initiatives to enable volume growth, and ensure our shippers and carriers are set up for success for new business launches
  • Participate in the development, implementation, and automation of critical business processes and solutions
  • Ensure that we have engaged capacity ready to service rapidly growing shipment volume across our network
  • Design and launch experiments to test new levers for building capacity and support market expansion
  • Deploy strategic programs and tactics to support new revenue programs and expansion to new shipper segments

We're looking for someone who has:

  • 7+ years professional experience in operations, supply, logistics, or similar fields.
  • Experience leading high performing teams and helping them reach their full potential
  • The tenacity to roll up your sleeves and see ideas through implementation, supported by change management techniques, to drive sustainability
  • Experience leading large programs from design through implementation 
  • Excellent written and oral communication skills. You can synthesize data into recommendations for business strategy and tactics to a range of audience, including executive leadership

Benefits:

Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 


* On demand mental and emotional health benefits through Lyra 

* On demand primary care through 98.6

* Generous paid time off

* Paid parental leave program 

* Fertility benefit solutions via Progyny

* Child-care and adult/elder-care options through Bright Horizons

* Opportunity to join and contribute to one of our Employee Resource Groups

* Ability to make a real world impact!


Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!

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Location

Enjoy our gorgeous office view in the most sustainable high rise building in Seattle! The Russell Investments Center is easily accessible by public transportation and surrounded by delicious food options.

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