SRE Project - Program Manager

| Seattle
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Our mission is to protect life.

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with the state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of the police record so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day. 

Your Day-To-Day

  • Position requires the individual to define and manage projects and deliverables for the SRE team. This team spans the globe and is responsible for all production, research and testing systems for all infrastructure, services and security implementations
  • Evaluate project proposals to determine realistic time frame, cost/benefit estimates and recommended approach
  • Provide leadership and motivation to project team members throughout the project life cycle, and collaborate with cross-functional project teams to define work plan
  • Own project scope definition, establish project plan and resource assignments.
  • Partner with business stakeholders and technical team to ensure project goals are accomplished and in line with business objectives; direct and coordinate project activities as required
  • Own, manage, and communicate project status, decisions, and priorities to stakeholders as appropriate
  • Proactively manage risks and issues, use sound business judgment to mitigate or escalate as needed to keep the project on track
  • Facilitate effective project meetings and review lessons learned for continuous improvement
  • Establish and maintain standards and procedures for project reporting and documentation
  • Collaborate with PMO team to identify improvements in project management maturity & effectiveness
  • Coordinate across teams around the world to ensure a successful outcome of projects and deliverables

Basic Qualifications

  • BA/BS in Business Management, Computer Science, Information Systems or related field
  • Minimum 5 years’ experience managing technical projects and working directly with business users
  • Strong familiarly with engineering/development type projects
  • Familiarity with Open Source software use in projects
  • Technical proficiency to the level that it aids communications between developers and non developers
  • Familiar with project management methodologies (e.g. PMI and Agile) and planning tools
  • Proven project management skills including project planning, budgeting, risk management
  • Ability to manage multiple projects simultaneously
  • Experience with software design and implementation projects
  • Experience managing software and service vendors
  • Ability to influence without authority, build cross-functional teams, and produce results
  • Excellent written and verbal communication skills; expertise in managing customer expectations

Preferred Qualifications

  • 8+ years’ experience managing and successfully delivering IT projects
  • Experience with SaaS projects and data migration
  • Experience developing communications & presentations for different audiences
  • Ability to lead and motivate others, demonstrating empathy and knowledge of personality types
  • Demonstrated business judgment in identifying and managing risks, developing options and presenting recommendations to management
  • Experience with change management in a dynamic environment
  • PM training and certification desirable, but not required

Compensation and Benefits

  • Competitive salary and 401K with employer match
  • Discretionary paid time off
  • Robust parental leave policy
  • An award-winning office/working environment
  • Ride along with real police officers in real life situations, see them use technology, get inspired
  • And more...

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Location

Downtown Seattle: easy opportunities to get outside, enjoy south lake union, popular bars & restaurants, workouts, multiple transportation options

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