Technical Program Manager II (TPM II) at Expedia Group

| Seattle
Sorry, this job was removed at 12:22 p.m. (PST) on Wednesday, November 18, 2020
Find out who's hiring in Seattle.
See all Project Mgmt jobs in Seattle
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Are you passionate about data and the technology needed to drive a multi-billion-dollar business? Do you love building creative, high-scale intelligence capabilities using a diverse set of state-of-the-art technologies?

 

Expedia’s Conversational Platform and Customer Engagement team is dedicated to driving technology innovation to create effortless customer experiences through our platform for conducting intelligent conversations. You will be enabling groups across the company to create outstanding Virtual Agent experiences within the platform supporting worldwide apps, web sites, social channels, and voice channels! We support hundreds of millions of conversations a year across a global brand portfolio and partnership programs. We are building out the platform's intelligence services that power Expedia Group's Virtual Agents to address customer needs in an optimal manner without needing human intervention.

 

We need an experienced, results-oriented Technical Program Manager to lead delivery of intelligence capabilities on the Conversational Platform. You understand goals and define requirements in partnership with leadership, product management and development teams and drive teams to desired outcomes. You're able to deliver creative solutions in a fast-paced agile development environment and possess strong project management skills to shepherd the results from definition to deployment.

If respect, ownership, recognition, trust, simplification, and test-and-learn speaks to you - and the thought of joining a growing team excites you - consider Expedia Group!

 

What you'll do

  • Drive product and new feature development through every stage of the software development life-cycle; and work with team and EG resources to refine team SDLC
  • Collaborate with tech partners, product, and dev teams to design technical solutions and provide detailed specs that satisfy scalability, reliability, and performance goals
  • Perform project management activities, which include active mitigation of any risks to the project scope and schedule and provide status updates
  • Prioritize the team road map and team activities
  • Lead trade-offs between cost, schedule and customer benefit; and provide technical direction and guidance
  • Execute discussion and documentation of lessons learned and drive continuous improvement into all project processes
  • Drive agile planning and execution processes

 

Who you are

  • 4+ years’ experience working in multi-functional teams consists of Program Managers, Product Managers, Developers, and business owners
  • Prior experience as a business or process analyst and a developer
  • High degree of competency in all phases of project management, including issue and risk identification and management, tracking dependencies and achievements, and communicating overall project status
  • Experience working with development methodologies, e.g. Agile and SCRUM, and process workflow across organizations
  • Naturally curious and driven with a passion to make things better at every opportunity
  • Noise reducer and builder of structure around chaos
  • Ability to credibly coordinate between technical teams and business partners
  • Deep understanding of technical platforms, and internal and party API interfaces
  • Solid understanding of software development processes

 

Why join us

 

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

 

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

 

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

 

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

 

LI-CW1

 

 

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AWSLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • CakePHPFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • TeradataDatabases

Location

Our new Seattle campus in Interbay is on the beach with sweeping views of the Puget Sound and Cascades.

An Insider's view of Expedia Group

What's something quirky about your company?

Everyone is obsessed with travel…Really! No matter who you are working with or run into in the halls you somehow always land on travel, where you have been, where you want to go or what is the next trip you are planning. Talk about a company with passion!

Laura

Recruiter

What's the biggest problem your team is solving?

In today's world, when you travel, you need things at your fingertips! Imagine you pull up your phone, click a few buttons, type some messages and get the answers to your travel needs quickly. That's what my team and I do - we give customers a rich experience to chat with a virtual assistant on any device and solve their travel problems right away!

Urja

Sr Technology Lead

What makes someone successful on your team?

Accept whatever starting point you have and creatively work with it to organically take a feature area, the team’s culture, and cross-org relationships to the next level. Don’t just take at face value your instructions, but turn every stone to solve user problems with joy and passion. The resulting impact is a sure sign of success.

Lawrence

Senior Technical Program Manager

What are some things you learned at the company?

What got you here today, will not get you there tomorrow. I believe this applies both organizationally and professionally; in order to maintain success, you must continuously evolve, challenge yourself, and take learnings from your mistakes.

Nicholas

Sr. Director, Finance

What are Expedia Group Perks + Benefits

Culture
Volunteer in local community
Day of Caring Volunteer Hours match
Friends outside of work
Eat lunch together
Intracompany committees
Check out our employee resource groups here: https://www.expediagroup.com/about/diversity-inclusion/
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We believe everyone deserves - NEEDS - time away from the office and we encourage employees to take advantage of their paid time off. We offer travel discounts to make it even easier to get out and see the world.

More Jobs at Expedia Group140 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Design + UX
new
Seattle
Project Mgmt
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Project Mgmt
new
Seattle
Product
new
Seattle
Design + UX
new
Seattle
Developer
new
Seattle
Developer
new
Seattle
Developer
new
Seattle
Developer
new
Seattle
Finance
new
Seattle
Design + UX
new
Seattle
Developer
new
Seattle
Product
new
Seattle
Operations
new
Seattle
HR + Recruiting
new
Seattle
HR + Recruiting
new
Seattle
Marketing
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Operations
new
Seattle
Data + Analytics
new
Seattle
Finance
new
Seattle
Developer
new
Seattle
Design + UX
new
Seattle
Project Mgmt
new
Seattle
Developer
new
Seattle
Marketing
new
Seattle
Design + UX
new
Seattle
Product
new
Seattle
Finance
new
Seattle
Developer
new
Seattle
Project Mgmt
new
Seattle
Project Mgmt
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Sales
new
Seattle
Design + UX
new
Seattle
Developer
new
Seattle
Product
new
Seattle
Developer
new
Seattle
Design + UX
new
Seattle
HR + Recruiting
new
Seattle
Data + Analytics
new
Seattle
HR + Recruiting
new
Seattle
Data + Analytics
new
Seattle
Marketing
new
Seattle
Data + Analytics
new
Seattle
Marketing
new
Seattle
Data + Analytics
new
Seattle
Finance
new
Seattle
Data + Analytics
new
Seattle
Product
new
Seattle
Finance
new
Seattle
Finance
new
Seattle
Developer
new
Seattle
Developer
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Developer
new
Seattle
Product
new
Seattle
Data + Analytics
new
Seattle
Internships
new
Seattle
Product
new
Seattle
Design + UX
new
Seattle
Design + UX
new
Seattle
Internships
new
Seattle
Internships
new
Seattle
Developer
new
Seattle
Project Mgmt
new
Seattle
Project Mgmt
new
Seattle
Product
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Finance
new
Seattle
Product
new
Seattle
Developer
new
Seattle
Marketing
new
Seattle
Product
new
Seattle
Developer
new
Seattle
Operations
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Design + UX
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Marketing
new
Seattle
Finance
new
Seattle
Operations
new
Seattle
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Expedia Group's full profileSee more Expedia Group jobs