Technical Program Manager at OpenMarket

| Seattle
!Sorry, this job was removed at 1:51 p.m. (CST) on Thursday, December 19, 2019
About OpenMarket 
We’ve got a pretty good thing going on here at OpenMarket. We’re leaders of a mobile industry that's transforming the way customer obsessed businesses communicate with their customers. Join our team: we're friendly, caring, weirdly tenacious, and fun.
The world’s biggest brands seek us out because we love finding ways to help them make their customers’ lives easier. It’s this obsession with customer experience that helps us develop software, technology and processes that competitors all over the world desire.
OpenMarket Culture 
We’re seeking enthusiastic, collaborative and resourceful people from a range of backgrounds who know how to get things done. Success comes from our culture, diversity and dynamic global team so we value people who are authentic, take ownership, and deliver together. Does this sound like you? 
Technical Program Management- Data Management
Do you love delivering data projects that improve customer engagement? As an integral member of our data management team, you will coordinate multiple data projects and services in an agile environment throughout the software development life-cycle, from project initiation to post-production support. You are well versed in understanding and analyzing the team's pipeline and performance, applying core project management principles, collaborating across the organizational spectrum, and communicating in both technical and business terms.

What you will be doing

  • Working with product management for requirements and priorities
  • Breaking down requirements to stories and tasks for development
  • Managing cross-team projects, communicating project statuses
  • Working within a team distributed across multiple regions
  • Coordinating the team's agile practices for continuous delivery
  • Building, improving and automating release processes
  • Analyzing and documenting team metrics
  • Assisting team members with the process of refining tasks
  • Developing project plans and schedules to meet business objectives
  • Acting as the point of contact for project requirements, status, and issue resolution
  • Acting as a liaison with multi-functional teams (technology, business and operations) in order to balance conflicting needs and priorities
  • Continuously evaluating and communicating risks; mitigating their potential impacts to project delivery

What to bring

  • Three years of experience in Program or Project Management in a technical engineering environment
  • One year of experience working on SQL or NoSQL databases
  • One year of experience working with agile software development methodologies
  • Excellent communication skills, both written and verbal - an ability to tailor communications to the appropriate audience
  • A background of identifying risks and challenges and implementing response plans for releases
  • Ability to handle change in complex environments
  • Strong problem-solving skills
  • A collaborative working style - you work well in a global team environment

You'll be a great fit if

  • You love being a part of a growing, dynamic, and agile team that encourages you to learn and develop
  • You have a drive for continuous improvement
  • You are both creative and analytical with skills in lateral thinking and logical reasoning
  • You love finding solutions to interesting problems
  • You are passionate about using your experience and expertise to inspire the team
  • You welcome having autonomy with complex tasks

Education/ training

  • A Bachelor’s Degree in Computer Science or equivalent
  • ITIL, PRINCE2 or other project management methodology training or certification
  • Kanban, scrum, lean or other agile training or certification

Additional Information 
This position is open in Seattle, WA. 
OpenMarket embraces diversity and is an equal opportunity (EEO) employer. 
We are unable to sponsor new U.S. work visas at this time. 
Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases


Our company is located across the street from Myrtle Edward Park.

An Insider's view of OpenMarket

How would you describe the company’s work-life balance?

Work-life balance is one of the things I appreciate most about working at OpenMarket. It’s a value our leaders are proud of, and I can share from experience that the company stands by it. Many of us have flexible schedules, which works well with having teammates in different time zones across the globe.


Product Marketing Manager

What projects are you most excited about?

I am very excited about our team starting to shift parts of our application to the cloud. The SMS team is sending over 2.5 billion SMS messages a month, and that number is growing very fast. As a part of the core SMS team, a chunk of my work is finding ways we can scale our system more efficiently so as to better handle the growing traffic.


Software Developer

How does the company support your career growth?

The single biggest aspect of OpenMarket that has enabled my career growth is the knowledgeable and accessible leaders who have always made themselves available to meaningfully answer questions I've had about my career. Over my 7 years here, they have helped me crystallize my goals, worked with me to lay out a path to success, and provided feedback.


Technical Program Manager

What is your vision for the company?

I lead the Global Operations organization for OpenMarket and I love my job! My vision for Global Operations is two fold: provide OpenMarket customers with the programs, resources, and support to make them wildly successful, and provide OpenMarket employees with the tools, resources and support to help them grow and excel.


Vice President of Global Operations

What are some things you learned at the company?

One of the main lessons I’ve learned at OpenMarket is that you can’t do your best work unless you can be your authentic self. At OpenMarket I get to be my weird self on a daily basis – I feel like I really belong. I think across the board OpenMarket tries to foster that sense of belonging for everyone.


Senior Manager, Talent Acquisition

What are OpenMarket Perks + Benefits

OpenMarket Benefits Overview

At OpenMarket, we value people. We take care of our employees every way we can, with comprehensive benefits, cool perks, and fun offices.

The different benefits we offer depend on the country you’re in. But the great thing about our Amdocs connection is that we get access to the benefits packages of a much larger company.

Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company's diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
OpenMarket hosts lunch to learn different area of the business.
Cross functional training encouraged
Promote from within
Online course subscriptions available
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