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Technical Program Manager

| Seattle
Skilljar is seeking a Technical Program Manager to join our fast-growing engineering team. This individual will support our engineering efforts by driving end-to-end execution and delivery of the product roadmap from conception to release by working cross-functionally among product management, engineering, company leadership and other stakeholders.
We’re looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet. This is a great opportunity to join a rapidly accelerating startup that has dozens of Fortune 1000 and mid-market clients on its roster.

Responsibilities

  • Owning delivery schedule and status updates to stakeholders based on an agile roadmap.
  • Representing technical delivery needs in the product prioritization process - balancing team capacity, feature complexity, impact to our customers, and other needs of the business.
  • Developing and implementing superior product delivery operations and execution across our engineering organization. Meeting or exceeding your goals while delivering predictable, high-quality features in the product.
  • Providing initial swagging and scoping of projects w/ product management, i.e. t-shirt sizing based on project complexity and alignment against engineering resources.
  • Translating business needs and feature requirements into engineering-ready epics, stories, and tasks in preparation for delivery.
  • Continuous grooming of the product backlog, infrastructure backlog, and other engineering needs.
  • Working with customers and prospects directly as the first line of technical scoping for major customer initiatives.
  • Other special projects supporting the CTO including resource planning, technical design, project management, and engineering operations.

Requirements

  • 6+ years of technical program management experience.
  • Highly knowledgeable on best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, operations, and project planning/execution skills including estimating and scheduling.
  • Confident throughout the stack, whether that’s building responsive front-end interfaces or building service-oriented backends and APIs. Possessing a deep knowledge of core system technologies and a broad understanding of the technology landscape that we use (AWS, relational and non-relational data stores, distributed web applications, service-oriented architectures and event streaming frameworks). Ability to participate in meaningful technical architecture conversations with engineering leadership.
  • Laser focused on delivering high-quality features, with excellent judgment on balancing time-to-market and scalability. Experience optimizing for short term execution while planning for long term technical capabilities.
  • Experience managing large-scale technical program delivery across multiple engineering teams and complex stakeholder maps. Ability to earn trust through regular communication with senior management on status, risks and change control.
  • Demonstrated experience bringing strong, data-driven business and technical judgment to decisions. Ability to adapt your approach to meet the needs of the program or product for the customer, while simultaneously ensuring the product is implemented in a way that allows us to scale the platform as well as rapidly expand the product’s features.
  • Highly self-directed and comfortable in a small, unstructured environment with ambiguous and rapidly changing requirements and designs.
  • A collaborative team player with excellent analytical and interpersonal skills, with the ability to effectively partner with all levels of leadership and engineering disciplines. You are able to represent, verbally and in writing, complex decisions, tough trade-offs, and potential solutions clearly to stakeholders to help them understand the decisions they have to make and the implications of potential options.
  • Startup experience strongly preferred.
  • Enterprise SaaS experience strongly preferred.
  • Bachelor’s degree in Computer Science or related field. Advanced degree preferred.
  • US work authorization and criminal background check are required.

The Company
Backed by prominent financial institutions, including Mayfield, Shasta Ventures, and Trilogy Equity Partners, Skilljar is building the Customer Education Platform of choice for mid to large-sized enterprises. Trusted by leading global enterprise organizations like Cisco and Verizon, Skilljar’s SaaS platform empowers Customer Training and Enablement teams to successfully onboard, engage, and retain customers and increase product adoption throughout the customer journey. We are a team of bright, passionate Skillets with Amazon roots and startup drive. Centrally located just a few blocks from Westlake Center in downtown Seattle, the Skilljar office is a fun, perfectly-caffeinated, and creative place to be (come check out our 3-D laser printer). Apply to join us!
Skilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.

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Technology we use

  • Engineering
    • PythonLanguages
    • Twitter BootstrapLibraries
    • DjangoFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases

Location

Centrally located just a few blocks from Westlake Center in downtown Seattle, the Skilljar office is a fun, perfectly-caffeinated, and creative place!

What are Skilljar Perks + Benefits

Skilljar Benefits Overview

At Skilljar, we value our employees' wellness. As a result, we strive to provide a great set of benefits. Skilljar pays 100% of our employee premiums for medical, dental, vision, disability, and life insurance! We also cover 50% of premiums for dependents you add to our plans.

Our extensive perks and benefits include:
Medical
Dental
Vision
Long and short-term disability
Life insurance
Flexible Time Off
401(k) Retirement Savings
Employee stock options
Discounted ORCA pass, only $20/month
Employee Assistance Program (EAP)
Kitchens stocked with your favorite snacks and drinks
A catered Lunch and Learn each week
Great events - weekly happy hour, summer & winter Parties, trivia/game nights, and more!

Culture
Eat lunch together
Daily stand up
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
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