Oh Snap!
This job is no longer active - but you can still view the details below.

Technology Consultant - Customer Experience

| Seattle

At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving.

9,000+ organizations worldwide and more than 80% of the Fortune 100 rely on the Qualtrics Experience Management Platform™ to collect, analyze, and act on feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations caleadge the four core experiences of business—customer, employee, product, and brand experience. Organizations can be at every meaningful touchpoint, for every experience, and predict what will resonate most with customers and employees.

The Challenge

The Implementation Team is at the heart of Qualtrics. The initial on boarding experience and solution delivery establishes the client relationship and sets the tone for the partnership. We understand our client's goals and, as trusted advisors, recommend solutions to the challenges they face. We listen carefully to our clients and advocate for customers internally, driving operational improvements and product enhancements. We have impressive members on this team, and are always looking for more amazing talent!

Qualtrics is seeking a full-time Technology Consultant who can ensure our clients are lifetime Qualtrics champions. If you have Bachelor’s degree in Computer Science or Information Systems, have 1-4 years of experience at a SaaS company, are proficient with HTML/CSS and Javascript, are a superb communicator and problem-solver, and want to work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.

Expectations for Success

You will know you are doing a great job when you successfully onboard our clients and deliver solutions ultimately resulting in high renewal and expansion rates. You build strong, lasting relationships with clients, are a creative and analytical problem-solver. You support the Sales team in pursuit of large deals and the Product team to improve product features, have outstanding interpersonal skills to juggle multiple priorities, and are a superb communicator. Most importantly, you care deeply about our clients and provide them a world-class experience.

A Day in the Life

  • Quickly become an expert on the Qualtrics Experience Management (XM) Platform and related solutions
  • Serve as main point of contact for clients during implementation and manage the project to completion
  • Design and document functional and technical requirements and help scope projects by understanding timelines and work
  • Solve complex technical implementations both independently and in a team environment
  • Clearly communicate solutions back to clients through phone and email
  • Train and teach clients on specific and new aspects of the Qualtrics Experience Management (XM) Platform and related solutions
  • Work with our Product Management and Engineering teams to solve problems and implementations
  • Continually adapt and develop in-depth product knowledge and learn new technologies

#li-rh3

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • We are an open language company so we do not specify on languages and except all that are helpful toward the product.Languages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • Qualtrics PlatformCMS
    • SalesforceCRM
    • Qualtrics iQ DirectoryCRM
    • Qualtrics PlatformEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • MixRankLead Gen
    • RapportiveLead Gen
    • Qualtrics PlatformLead Gen

Location

The office experience is a 5-minute walk from Pioneer Square. The rooftop deck overlooks the Puget Sound and downtown Seattle.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide free medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, company equity, quarterly bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
More Jobs at Qualtrics72 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Operations
new
Seattle
Internships
new
Seattle
Data + Analytics
new
Seattle
Marketing
new
Seattle
Data + Analytics
new
Seattle
Project Mgmt
new
Seattle
Data + Analytics
new
Seattle
Marketing
new
Seattle
Data + Analytics
new
Seattle
Design + UX
new
Seattle
Developer
new
Seattle
Marketing
new
Seattle
Design + UX
new
Seattle
Developer
new
Seattle
Sales
new
Seattle
Design + UX
new
Seattle
Developer
new
Seattle
Product
new
Seattle
Project Mgmt
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Design + UX
new
Seattle
Marketing
new
Seattle
Design + UX
new
Seattle
Project Mgmt
new
Seattle
Product
new
Seattle
Operations
new
Seattle
Product
new
Seattle
HR
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Design + UX
new
Seattle
Data + Analytics
new
Seattle