At Luum we tackle real, big commute problems. As a pioneer in enterprise commute management we engage employees, unify mobility options, and bring about meaningful change. We value individuality, autonomy, and drive (whatever your preferred commute mode may be). We have ambitious goals to expand nationally and this role is essential in realizing that growth.

Luum is seeking a mission-driven Account Development Associate to Identify and qualify potential clients through thorough research and asking the right questions of the right people to determine a potential client’s fit. This key role is strategic in nature - It empowers our entire sales process and marketing collateral, and helps Account Executives to solve the commute problems of some of the largest employers in the US. It’s about considered, focused interactions that are unearthed through research, existing and future partnerships, events and conferences, as well as targeted marketing campaigns. As such, this role works closely with the marketing team and is the key bridge to the sales team. 

In this role, you will:

• Research Luum’s target markets to identify target customers and key decision makers
• Ask the right questions in order to capture the right qualifying information for a potential client (over the phone)
• Establish the necessary feedback loop with marketing in order to refine our marketing campaigns 
• Develop a high level of knowledge of Luum’s products with the ability to articulate this in a succinct manner
• Develop relationships with partners and other third parties to increase referral opportunities
• Capture key insights on the challenges faced by prospective customers in order to share internally with product, sales and marketing

In order to be successful in the role:

• You are an active listener and inquisitive in nature
• You have excellent communication and presentation skills
• You are comfortable selling to senior level executives
• You are organized, detail oriented with strong time management skills
• You enjoy doing research and identifying areas of greatest potential

Critical Performance Competencies:

• Demonstrated ability to collaborate cross-functionally
• Self-starter, sense of urgency, and a demonstrated ability to work independently
• Demonstrated ability to hold oneself accountable for results and ability to drive issues to closure

We’re unique in that our software is purpose-built to solve some of the world’s most pressing challenges. We are still in our nascent growth stages; The ideas you bring up over morning coffee, stand ups, or a Friday afternoon office beverage (spirited or otherwise) could dramatically shape the trajectory of Luum’s success.

The Luum ethos is one of balance that extends to our workplace environment. We have built our team to be reflective of––and carry out––our mission, vision and values. We are committed to growing a team that mirrors the customers we serve, and are intentional about diversity, inclusion, and equity as we scale our company.