Account Executive

| Hybrid
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As one of the fastest growing mobile startups in the world, Hiya is revolutionizing the way people make and receive phone calls. The phone app has remained unchanged since the smartphone launched over a decade ago. Hiya is  providing a better phone experience by partnering globally with leading carriers and smartphone OEMs, including Samsung and AT&T.We are already making a big impact to almost 50 million monthly active users in 196 countries

Hiya is a small, but mighty crew of 80 with offices in Seattle, London and Budapest. Come join us as we make today’s calling experience smarter and more relevant for all 5 billion mobile subscribers worldwide!

We have strong company values and culture and would love to share why ours is an opportunity worth considering. We appreciate and respect diversity, and are an equal opportunity employer.

Hiya is looking for an Account Executive to join our team in Seattleyou’ll be evaluating prospects’ needs, matching needs to the right data solution and then going in for the close! 
We'd like you to have experience with sales and account management, a background in technology and a passion for data and how it can help businesses be more efficient in customer interactions is a definite must-have in this role.

In this role, you will:

  • Monitor and actively follow up on inbound sales leads utilizing a commonly used CRM platform (customer relationship management);
  • Create, manage and own your sales pipeline from the prospect’s initial inquiry to the close of the deal;
  • Actively develop opportunities by identifying and researching potential accounts;
  • Present custom web/phone demonstrations to prospects after evaluating their needs and matching to the best solution(s);
  • Maintain and grow existing customer base by providing best-in-class customer service;
  • Collaborate with the Marketing, Account Management, and Product teams to provide our customers with the best possible product experience;
  • Collaborate with appropriate team members to determine necessary strategic sales approaches;
  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events;
  • Handle inbound, unsolicited prospect calls and convert into sales;
  • Overcome objections of prospective customers.

What we expect from you:

  • Excellent written and oral communication skills;
  • A proven track record of exceeding sales goals: exceeding sales quota and quality ‘contact’ metrics (numbers of meetings secured, etc.)
  • Demonstrated curiosity outside your immediate role, with the purpose of adding value and achieving overarching department goals.
  • Bachelor degree.

What you should expect from us:

  • Work at a supportive and fast-growing startup with a fantastic team.
  • Make an impact in the lives of tens of millions of consumers.
  • Many office perks and great company benefits.
  • Collaborate and learn from other great team members.
  • Support in developing your skills and accelerating your career

This position is in London (near Kings Cross). Hiya is an equal opportunity employer. We value and embrace diversity. We do not discriminate on the basis of race, color, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age or disability status.

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • KotlinLanguages
    • ScalaLanguages
    • TypeScriptLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • OutreachCRM
    • SalesforceCRM
    • HubspotEmail
    • ZoomInfoLead Gen
    • AsanaProject Management

Location

We are centrally located in downtown Seattle. The office is easy to get to via public transportation and there is ample parking nearby.

An Insider's view of Hiya, Inc.

What are some social events your company does?

We have a lot of social activities and events. Examples include annual team outings, summer party, holiday party, and various team lunches and happy hours. Sometimes teams have cross function team lunches or events too.

Fei

Accountant

How do you collaborate with other teams in the company?

We include key members from each team(Client, QA, Gateway, Product) in the project kickoffs, sprint plannings, and retrospectives. We talk to each other constantly and have meetings when it's necessary to get things done. We also keep improving ourselves to make the next project better:)

Chad

Software Engineer

What makes someone successful on your team?

I work on the Partner Solutions team where we ship a call protection product that can be built right in to your phone, or can be used as a downloadable app. We work directly with phone carriers so you need to have curiosity and empathy for the needs of customers and end users, from the technical spec down to the details of in-app user experience.

Ari

Sr. Software Engineer

What is your vision for the company?

Hiya is reimagining the phone experience, more specifically how you call and receive calls from businesses and people. Our vision is to work with telecommunication operators, mobile device manufacturers, and businesses to create an integrated experience that removes all the inconveniences of making and receiving phone calls keeps all the great bene

Marcelo Calbucci

CTO

What are some things you learned at the company?

Our mission is so firmly woven into our DNA, it makes it easy for me and my team to stay motivated. I’ve learned that having a clearly defined mission statement is vital in keeping my team aligned to our goals as a company and provides me clarity as to how my day-to-day contributions bring us closer to our vision.

Javier

Business Intelligence and Data Acquisition Lead

What are Hiya, Inc. Perks + Benefits

Hiya, Inc. Benefits Overview

Here at Hiya we provide consumers with the best phone experience by providing spam protection and enhanced caller ID services. As for team, we have a passionate crew of go-getters, and we celebrate our successes on a weekly basis! We have a fully-stocked kitchen, flexible paid time off, budget for learning and development opportunities, health, dental and vision insurance, 401K and many other perks.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
Flexible work schedule
Diversity
Highly diverse management team
At Hiya, we represent an amazing 18+ different countries. At our company make-up and hiring practices from all angles to ensure that we are inclusive of a diverse workforce without biases.
Mandated unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Hiya provides two catered lunches in the office per week.
Company-sponsored happy hours
Home-office stipend for remote employees
Hiya has a home-office stipend for all employees.
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
We offer $1000 annually for continuing education.
Paid industry certifications

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