Account Manager I

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Are you a natural when it comes to making connections and building relationships? HMA is seeking an Account Manager to join our growing team immediately! In this opportunity, your ability to creatively partner with clients and brokers to develop well-rounded health plans has a very real impact on the well being of our members. If you think the healthcare industry is due for a more people-centric approach, come develop your career with HMA and help us Prove What's Possible in Healthcare! 

For over 30 years, HMA has been helping Pacific Northwest-based employers administer their own health plans. We believe that good healthcare should improve health, so we support companies in taking better care of their people by taking better care of them. Now is an excellent time to join HMA as our employees are combining purpose, passion, and experience in new and innovative ways to stay ahead of the healthcare curve. We offer competitive pay, comprehensive benefits, professional development opportunities and an entrepreneurial, collaborative, and fun team environment. 

How YOU will make a Difference:
As an Account Manager at HMA, you will manage a book of business, serve as the primary client liaison, and ensure the expectations of our brokers and clients are exceeded. This external facing role allows you to use your innate talents for presenting to and engaging with clients to help make a difference in our members’ health and wellness. You will be supported by a collaborative and dynamic team who want to see you succeed! 

What YOU will do: 

• Serve as a strategic partner to clients and brokers to build a personalized healthcare strategy 

• Travel occasionally to client locations and present wellness strategies, providing insight and advice to help clients improve their population’s overall health 

• Manage a book of existing accounts, which includes: problem solving, renewal negotiations, preparation of benefit recommendations, client/broker presentations, client advocate to operations, vendor evaluations (including PBMs, excess loss carrier), evaluation of client's needs for other HMA product/service offerings, and assisting in determining proper benefits 

• Review utilization data to discover ways to control client costs and mitigate risk 

• Onboard and implement new client groups to HMA 

• Provide support to Account Analysts, including auditing of work 

Knowledge, Experience, and Key Attributes needed for Success: 

• 2 years’ experience in the health insurance industry 

• 3 years' experience working directly with clients/brokers 

• 2 years in Account Management 

• Experience and comfort presenting complex healthcare information in front of various people, ensuring content is understood 

• Extensive knowledge of ERISA, Benefit Plan Management, Self-Funded Benefit Plans, and Stop Loss 

• Bachelor's degree preferred or equivalent education and experience 

• WA State Agents License, Life & Disability or other professional designation (e.g., CEBS, HIAA) required 

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ParseLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases

Location

HMA is located on the I-405 and I-520 corridors with free parking and bus access. We are near downtown Kirkland and Bellevue for happy hours & lunch.

An Insider's view of Healthcare Management Administrators (HMA)

How would you describe the company’s work-life balance?

I absolutely love working at HMA because we put people first by bringing a human touch to the health insurance experience by providing direct communication with our Care Team! In addition, HMA fully supports a work/life balance, so the company supports us while we support our members! It's a win for all!

Vonda

Care Manager

What makes someone successful on your team?

One of the greatest things about the HMA culture is it gives me the opportunity to improve current processes and tasks. In addition, our culture encourages ideas and proactivity. This enables me to be fearless in creating various passion projects. Most importantly, the people I work with are very encouraging, collaborative, and friendly.

Isaac

Data Analyst

How do you make yourself accessible to the rest of the team?

I'm happy with the overall vibe of leader communications at HMA. Our leaders offer lots of opportunities to ask questions & don't shy (away) from hard topics.

HMA Team Member

IT Team

How do your team's ideas influence the company's direction?

I feel I can go to any People Leader and talk to them about a concern I may have. I feel supported and confident our Executive Leadership is taking HMA in the right direction. I truly appreciate how quickly HMA responded in the beginning of the COVID-19 crisis, keeping our personal safety at the forefront, above all else!!

HMA Team Member

Success Team

What are Healthcare Management Administrators (HMA) Perks + Benefits

Culture
Volunteer in local community
We are thrilled to offer 1 paid day each year, for you to volunteer at a 501(c)(3) organization of your choice. In addition, we match your 501(c)(3) donations up to $1,000 every year.
Partners with nonprofits
We partner with Bloodworks NW, Hopelink, and others to support our communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Hiring practices that promote diversity
We actively recruit a diverse candidate pool and create a respectful culture celebrating uniqueness through education.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Online course subscriptions available

Additional Perks + Benefits

HMA offers multiple continuous learning opportunities via Lunch 'n' Learns (industry education) and unlimited access to GO1.com, our learning platform where you can brush up on your technical expertise, learn soft skills, or build your leadership skills, to further your career. Also, for 2021, we are offering training in Fierce Conversation Foundations to every Staff member. We train all of our Leaders in Situational Leadership II and encourage a coaching and development culture across the organization.

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