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Account Manager

| Seattle

Hiya is revolutionizing the way people make and receive phone calls. We are one of the fastest growing mobile startups in the world. The phone dialer app has remained unchanged since smartphones launched over a decade ago. Hiya is changing this by working with mobile phone makers (like Samsung) and mobile carriers (like AT&T) to bring this innovation to more than 60 million monthly users in 196 countries. With offices in Seattle, London, and Budapest we have the backing from top investors in the US and Europe, and an exceptionally diverse and skilled team.

We are looking for an Account Manager with a deep knowledge of the mobile device industry landscape to play a critical role in growing and managing high-impact partnerships that accelerate user growth and engagement of Hiya services around the globe.

As OEM Account Manager, you will be responsible for defining key account strategies and driving the distribution of Hiya products and services directly with smartphone OEM’s. You will possess strong partnership experience and a proven ability to work closely with the entire Hiya organization, including Engineering, Data, Product Management, Marketing, and executive management teams.

This role is extremely critical to the success of Hiya, as you will be a key player in small but global team that interacts with the largest brand name OEM’s in the world.

Job Responsibilities

  • Help set and drive partnership strategy and new business opportunities with key OEM partners
  • Understand customers’ business requirements and how the Hiya solution meet those requirements
  • Define partnership/market requirements, produce qualitative and quantitative analysis of product/program performance, aggregate feedback, and explore new strategic opportunities
  • Track, analyze and communicate key metrics and business trends as they relate to partner relationships
  • Represent Hiya in regular external meetings and occasional workshops with relevant product and development teams, as well as in external meetings with senior executives
  • Maintain direct and active relationships with partners, including proactively resolving business, technical, and policy issues and serving as an internal advocate
  • Collaborate with stakeholders across Hiya (Engineering, Product Management, and Marketing teams) to craft and own commercial proposals and to launch products and partnerships
  • Develop the business case for a partnership (strategic rationales and economics), structure deal terms, and lead negotiations
  • Monitor deal performance and track efficacy relative to expectations post-close. Maintain ongoing relationship with partners to ensure compliance and commitments are fulfilled

What we expect from you:

  • MS or BS in business or technical disciplines
  • 8+ years of experience licensing software & services with a particular focus on OEM’s or working directly for an OEM in a business development role
  • Comfortable in making executive level presentations and speaking to an executive audience
  • Fluent in English and Korean written and spoken communication skills
  • Willingness to travel frequently
  • Consultative style with clear ability to drive strategic selling process
  • Disciplined, logical and organized
  • Extensive travel is required

What you should expect from us:

  • Work at a supportive and fast-growing startup with a fantastic team.
  • Make an impact in the lives of tens of millions of consumers.
  • Many office perks and great company benefits.
  • Collaborate and learn from other great team members.
  • Support in developing your skills and accelerating your career

This position is in Seattle at our amazing downtown office. Hiya is an equal opportunity employer. We value and embrace diversity. We do not discriminate on the basis of race, color, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age or disability status.

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Technology we use

  • Engineering
    • JavaLanguages
    • KotlinLanguages
    • ScalaLanguages
    • PostgreSQLDatabases
    • RedisDatabases

Location

We are located in the heart of downtown Seattle, walking distance to great restaurants, bars and public transportation within blocks.

An Insider's view of Hiya

What are some social events your company does?

we have a lot of social activities and events. Examples include annual team outings, summer party, holiday party, and various team lunches and happy hours. Sometimes teams have cross function team lunches or events too.

Fei

Accountant

How do you collaborate with other teams in the company?

We include key members from each team(Client, QA, Gateway, Product) in the project kickoffs, sprint plannings, and retrospectives. We talk to each other constantly and have meetings when it's necessary to get things done. We also keep improving ourselves to make the next project better:)

Chad

Software Engineer

How has your career grown since starting at the company?

I love the people at Hiya. Everyone I work with is determined, focused and relentless in achieving not only their personal goals, but also company goals. This makes Hiya the perfect recipe for growth. Over the past two years, I’ve learned multiple technologies and languages in different tech stacks: iOS, Android, Kotlin, Scala, Kafka, etc.

Brenton

Software Engineer

What is your vision for the company?

Hiya is reimagining the phone experience, more specifically how you call and receive calls from businesses and people. Our vision is to work with telecommunication operators, mobile device manufacturers, and businesses to create an integrated experience that removes all the inconveniences of making and receiving phone calls keeps all the great bene

Marcelo Calbbuci

CTO

What are some things you learned at the company?

Our mission is so firmly woven into our DNA, it makes it easy for me and my team to stay motivated. I’ve learned that having a clearly defined mission statement is vital in keeping my team aligned to our goals as a company and provides me clarity as to how my day-to-day contributions bring us closer to our vision.

Javier

Business Intelligence and Data Acquisition Lead

What are Hiya Perks + Benefits

Hiya Benefits Overview

Here at Hiya we provide consumers with the best phone experience by providing spam protection and enhanced caller ID services. As for team, we have a passionate crew of go-getters, and we celebrate our successes on a weekly basis! We have a fully-stocked kitchen, a team event every Friday, unlimited paid time off, budget for learning and development opportunities, health, dental and vision insurance, 401K and many other perks.
When we’re not eating, drinking or brainstorming great ideas, Hiyans can be found getting massages at the office, or bonding across teams during quarterly outings.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
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