Channel Programs and Operations Manager

| Hybrid
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ExtraHop’s Channel Sales team is growing!  Our Network Traffic Analytics platform is disrupting the multi-billion dollar Security and IT Operations industries. We have enthusiastic customers who are coming back for more because our products work and support cool use cases.  We offer a fun, downtown Seattle work environment and the opportunity to work with other smart, hardworking people who are passionate about building the next great company in the Security market.

In this important role, reporting directly to the Vice President of Channel Sales, you will be responsible for running the ExtraHop channel program and leading channel operations that enable both our Partners and internal channel and field sales teams to accelerate our business.  We are making it easier for our Partners do business with ExtraHop during a period of rapid growth, and you will be at the center of that.

If you are at the top of your game, have experience building and managing effective Partner programs, an analytical mind, strong work ethic, and work well cross-functionally to enable and accelerate Partner growth, then we want to hear from you.

Responsibilities

  • Develop and manage the ExtraHop partner program and strategy that drives engagement from a variety of Channel Partners
  • Act as the channel operations lead for the operational framework to track partner engagement, lead generation, program tiers, and compliance within the ExtraHop partner program
  •  the partner lifecycle and engagement points during each stage
  • Identify new markets and partners to help scale within those regions
  • Engage with select Partners and channel sales managers to build customized sales programs and incentives
  • Effectively communicate and execute cross-functionally with sales, pre-sales engineering, support, product management, finance and legal to build business alignment around Channel Sales
  • Work closely with our sales enablement and partner marketing teams to build outstanding partner on-boarding, enablement, communications and engagement plans
  • Create and manage the process for on-boarding new Partner globally -- including working with Legal on agreements and digital signature process for direct, indirect and distribution Partners

Job Requirements

  • 5+ years working with channel partners and managing partner programs - specifically in security, networking, software and/or enterprise technologies
  • Self-starter and able to create structure out of ideas and concepts -- with outstanding follow through and accountability
  • Positive, infectious attitude that instills confidence in Partners and ExtraHop teams 
  • Experience with partner on-boarding, creating partner agreements, reporting, marketing, and partner enablement.
  • Experience communicating at various levels from field sales to partner alliances to executive level 
  • Well organized and accountable 
  • Goal-oriented with an ability to create new processes to alleviate backlogs, delays and high-touch activities internally and externally 
  • Bachelor degree

 

About ExtraHop

At ExtraHop, we create great products because we give talented employees the freedom to be intellectually curious and creative. We seek a diversity of perspectives and foster employee quirkiness and spunk to help drive innovation. Every ExtraHop employee knows that we’re all in this together and that work is an important part of life so it should be fun. A sense of humor is required here, seriously!

We are the global leader with a novel approach to Security and IT Operational Analytics. Our market opportunity is greater than $20B and our solutions span all industries. Pretty neat, huh? If you want to join a fun team that produces award-winning products that provide tremendous business value and delight customers, then ExtraHop is the company for you!

Founded by engineers, ExtraHop is a Seattle-based technology company that delivers elegant solutions for the tech industry’s most challenging problems. 

As a privately held fast-growing technology leader in the $20B IT operations management space, ExtraHop Networks is positioned to be the next great systems company. We are known as innovators who take a smart, creative approach to solving problems. Our ExtraHop team and product line have received many awards, including wins in multiple categories of Best of Interop, a Gold Medal prize in Puget Sound Business Journal’s annual list of Washington’s Best Workplaces, and several Gold Stevie American Business Awards.

ExtraHop is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law

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Location

ExtraHop is located in the heart of downtown Seattle, with easy access to transportation, restaurants, retail, entertainment and stunning views.

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