Client Success Manager, Retail Media Platform

| Remote
Sorry, this job was removed at 11:35 a.m. (PST) on Monday, August 2, 2021
Find out who’s hiring remotely
See all Remote jobs
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

At Swiftly, we believe that ads are a part of the full merchandising conversation between a retailer and their shoppers and a useful tool for helping shoppers find relevant, affordable products for their family. Swiftly is building the advertising platform that will help retailers become digitally connected with their shoppers and leverage the full potential of that conversation.

We are looking for a seasoned account manager to join our team. You will be responsible for managing a portfolio of accounts with industry leading advertisers and ensuring the success of their campaigns, coordinating and partnering with sales, operations, analysis and engineering team members.

 

Swiftly has offices in Seattle, WA and Bay Area, CA. 
Remote opportunities are possible for exceptional candidates

Position Requirements

  • Proven team player with a track record of working well with sales, operations, and engineering counterparts to ensure campaigns are completed on time
  • Proven track record managing multiple accounts with key customers
  • Highly organized with a proven ability to partner with customers and internal teams to ensure successful outcomes
  • Actively participate in status and strategy meetings with customers
  • Ability to counsel customers on campaign effectiveness, go-forward optimization recommendations, and real-time problem resolution strategies
  • Provide customers with guidance on developing and implementing customized media plans
  • Oversee and review campaign-specific, monthly, quarterly, and annual results reporting for all assigned accounts; provide analytical insight based on data
  • Excellent written, verbal, and presentation communication skills
  • Authorization to work in the United States

Ideal Candidates

  • 7+ years of industry experience in account management with advertising customers
  • Solid performance of integrating our partners’ business goals, using data to craft compelling stories and deliver on campaigns
  • Ability to navigate changing priorities and flexibility to meet challenges head-on
  • Keen mix of industry insight and ability to leverage market trends and data insights during periods of high growth.
  • Proven experience managing the relationships with the internal ad ops team, sales and our customers
  • Have a mix of startup and large software company experience

*Our system works best with .pdf documents.

 

Working For Swiftly

We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We're a small team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment. 

Every Swiftly employee: 

  • Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment 
  • Takes ownership of their domain from the ground up, from inception through deployment to customers 
  • Leaves their ego at the door and ensures the best idea leaves the room 
  • Is always experimenting with new technologies and learning new skillsets 

If you've ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you. 

 

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Location

We have offices in Seattle, the Bay Area, and a remote workforce.

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about SwiftlyFind similar jobs