Corporate Account Executive, Growth at Outreach

| Seattle
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As a Growth Account Executive, you will be responsible for retaining and expanding a territory of existing customer accounts. This will include establishing relationships with customer stakeholders, assessing customer business objectives and needs, and managing both renewal and expansion sales cycles from generation through to close. The role requires the ability to plan and strategize customer engagements and collaborate with Sales Development Representatives, Solution Consultants and Customer Success Managers assigned to customers. You will serve as the customer’s primary champion and point of contact at Outreach. A successful team member will be accountable for developing a plan that will lead to successful business outcomes and ongoing value for our customers.

Working in a fast-growth company means that no day is ever the same! But here are the main responsibilities and tasks you’ll undertake while working for us:

Your Daily Adventures Will Include

  • Build and manage territory and account plans to prioritize and align engagement of customers - engage at the right time with the right messaging
  • Be an expert in modern sales and become a revenue-positive asset in your customers’ business models
  • Execute the Outreach sales methodology and process with excellence on behalf of serving customers’ needs
  • Hitting a quota via both renewal and expansion revenue
  • Engage with customers on a frequent, regular basis with current customer stakeholders as well as new stakeholders throughout the customer organization
  • Learn and demonstrate the Outreach platform to non Outreach users
  • Represent and champion the customer inside Outreach
  • Live and breathe the corporate values fueling our success and make us who we are

Basic Qualifications

  • 6+years or more of SaaS sales experience, preferably for a multi-product company
  • Proven success in closing both renewal and expansion opportunities
  • Consistent track record of hitting goal and numbers
  • Possess an understanding of SaaS financial metrics
  • Willingness to learn and be coached
  • Ability to embrace feedback and hold yourself accountable
  • The ability to learn technology basics and apply them to business situations
  • Demonstrated, proven success in relationship building, prospecting, contract negotiation and closing customers
  • Proven ability to build positive relationships and influence
  • Strong communication and interpersonal skills; ability to be personable yet persistent
  • Expert level pipeline management
  • Experience leveraging Salesforce.com

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
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