Top Customer Success Jobs in Seattle, WA
The Customer Advocacy Manager at Cloudflare is responsible for building, managing, and growing customer marketing programs. They will work cross-functionally with enterprise customers and stakeholders in Sales, Customer Success, Marketing, and PR/AR. The main responsibilities include customer references, customer advocacy, and cultivating relationships with strategic customers.
The AMS Customer Advocate at ServiceNow is responsible for designing and executing the AMS Customer Engagement program for the AMS President. This role involves monitoring, generating, scheduling, preparing, and documenting customer engagements to increase customer intimacy and contribute to the overall growth strategy. The advocate will prioritize, calibrate, and coordinate efforts to ensure impactful customer engagements and efficient collaboration with key accounts.
The Senior Manager, Customer Success at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading a team of Success Architects, Platform Architects, and Customer Success Managers, and driving customer outcomes to ensure product adoption, renewals, and expansion of offerings. The role involves developing executive relationships, managing operational aspects, and contributing thought leadership to customer success methodology and innovation.
Client Experience Proposal Manager responsible for driving planning, curation, and development of pursuit products and resources aligning with sales strategies. Manage content resources, collaborate with enablement leaders, and proactively maintain content assets. Utilize project management methodologies, support proposal innovation, and stay updated on industry trends. Collaborate with internal and external teams for development efforts and data analysis.
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The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation, ensuring exceptional operational results and customer satisfaction through data analysis and best practices. This role involves collaborating with internal teams, managing key performance metrics, and driving continuous improvement efforts to achieve KPIs.
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As a Client Engagement Manager at Flexport, you will be responsible for retaining and satisfying merchants utilizing Flexport's fulfillment services. This role involves building strong client relationships, driving product adoption, and identifying growth opportunities within clients' businesses.
The Platform Operations Engagement Specialist will be responsible for managing customer projects, coordinating resources, and advocating for customer needs in the cybersecurity field. This role requires a Bachelor's degree and 4+ years of experience in IT deployments or customer engagements.
The Customer Delivery Manager is responsible for onboarding utility customers to our enterprise platform, delivering training programs, documenting business processes, running integration workshops, and ensuring successful project timelines and deliverables. This role requires excellent attention to detail, problem-solving skills, and collaboration with sales, marketing, and engineering. It offers the opportunity for long-term growth within the company.
The Senior Lead - Customer Success role at ZS's Beyond Healthcare Analytics team involves owning the end-to-end delivery on aligned objectives with clients, building required storyboards with insights/impact summary, and translating client requirements to data science and engineering teams. Responsibilities include developing and implementing advanced algorithms, leveraging tools like PySpark, Python, and SQL.
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The Customer Success Manager (CSM) will act as a trusted advisor to their portfolio of clients, managing the full customer lifecycle and ensuring a value-focused customer experience.
Customer Success Operations Lead responsible for managing and leading a global multi-partner operation to drive exceptional operational results and build trust with customers. Must have strong business acumen, communication skills, and the ability to influence and strengthen relationships. Implement strategies, track key performance metrics, and drive continuous improvement efforts to achieve KPIs. Collaborate with internal teams to deploy smart solutions.
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