Director, Healthcare Sales Training

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About Assurance

Assurance IQ is a technology company headquartered in Seattle. We were acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.


Our team of world class software engineers, data scientists, and business professionals work every day to expand our product offerings and the reach of our platform. We simplify the complex world of insurance and financial services into straightforward, valuable solutions to improve people's lives. We start by asking customers a few questions, so our system can learn about their needs; from there, our ground-breaking, proprietary platform takes over and analyzes the thousands of data points that make customers unique. This is how we create custom-tailored plans for each customer; plans built precisely for their needs and budget. Our platform serves as the intersection between customer and seller, technology, and the human touch.


At Assurance, we are innovative, persevering, collaborative, calculated, and authentic, and we're working together to improve the lives of millions!


About the Position

As Director, Healthcare Sales Training, you will be responsible for building a team of high-performing trainers to deliver best in class sales training. Responsibilities also include creating and delivering a sales training curriculum and development program. The Director is responsible for delivering the training curriculum consisting of insurance selling skills, developing product knowledge (information/guidelines), underwriting and competitive market knowledge. The Director will have ownership in evaluating the effectiveness of the training program and ensuring continuous improvements are made. By staying abreast of the current industry training trends, developments and best practices, the director will work with the sales leaders to implement continual improvements.

Responsibilities

  • Assess knowledge gaps, determine training needs for
  • Lead and develop training content working with subject matter experts across the organization.
  • Direct, coach, support, and delegate appropriately to develop training content.
  • Develops and compiles training manuals, training films/videos/ storyboards, and other tools/equipment used to deliver the training message.
  • Strong knowledge of current instructional design strategies and techniques.
  • Includes but is not limited to knowledge of e-learning, computer-based training, and gaming modalities.
  • Lead a team of trained Learning and Development Managers who develop, write, and deliver training content.
  • Develop and implement an annual training calendar.
  • Meet financial objectives by forecasting training requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Contribute to additional team and company initiatives as needed/assigned.

Qualifications

  • Bachelor’s degree is required, concentration in business management, Adult Learning or Education
  • Minimum of 5-7 years of experience having managed and led an L & D department and in having built and implemented training programs and teams in the health insurance industry.
  • Experience with multi-channel and remote distribution.
  • Strong Microsoft Office skills in all areas (Word, Excel, PowerPoint, and Outlook).
  • Knowledgeable of e-Learning authoring tools such as Articulate 360 Storyline.
  • Excellent verbal, written, interpersonal, and presentation skills
  • Creativity and innovation in formulating training programs
  • Familiarity with various trends in training and learning technology
  • Excellent management and organizational skills
  • Solid critical thinking and problem-solving skills
  • Strong project management skills

Choose Assurance Because:

· Exceptional base salary plus bonus structure

· Comprehensive benefits which include, medical, dental, vision, 401K and more

· Unlimited paid vacation, sick leave, plus paid holidays.

· Growth opportunities, advance your career rapidly, we offer leadership development training and promote from within.

· Ongoing coaching and career development including individual and group coaching sessions.

· Fast paced, high performance environment.

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Location

We're located in the heart of downtown Seattle at the corner of 5th and Madison, conveniently between Westlake Center and Pioneer Square.

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