Director, Sales Development at Skilljar

| Seattle
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Skilljar is seeking an experienced candidate to lead our Account Development team and help lead our pipeline creation efforts, in addition to remaining hands-on in the role. The successful candidate will lead by example - measuring, monitoring, and holding SDRs accountable for their daily activities, results, and professional development, while consistently crushing their own goals. They will work closely with the Sales team, collaborate heavily with our Head of Marketing, and partner with other various executives to increase efficiencies and improve SDR processes and systems, all while guiding a strong, cohesive, and collaborative team.

We’re looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet. This is a great opportunity to join a rapidly accelerating startup that has dozens of Fortune 1000 and mid-market clients on its roster.

Responsibilities:
  • Train and optimize a team of ADRs responsible for inbound and outbound sales engagements. Successful ADRs are promoted to sales positions within one to two years, making hiring and training a particularly important function.
  • Coach, develop, and mentor a combination of first time and experienced front line SDR managers to hire, develop and retain world-class SDR talent
  • Refine the sales pitch and process to achieve target results (qualified opportunities for Skilljar account executives according to BANT).
  • Provide daily, side-by-side coaching and call monitoring.
  • Establish metrics and help the team improve by understanding their performance on a daily basis.
  • Partner with Finance to compile weekly/monthly team reports, proactively working to improve the cadence and throughput of sales development resources.
  • Partner with Marketing to manage the inbound lead flow and track the efficiency of sales and marketing programs.
  • Oversee usage of team systems including HubSpot, Outreach, ZoomInfo, LinkedIn Sales Navigator, and more.
  • Work closely with Sales and Marketing leadership to ensure the success of online marketing campaigns.
  • Help create a fun, high energy environment where people love coming to work.
  • Be a thought leader in how Skilljar can bring our product to every customer-obsessed company.
Requirements:
  • 3+ years of B2B Sales, Account Development, or Inside Sales experience, preferably in technology-based products and/or services.
  • At least 18 months of Inside Sales Management experience and proven success as a manager (recruiting, training, performance management) in a fast-growth environment
  • A solid understanding of metrics related to top of the funnel and pipeline dynamics in Commercial and Enterprise B2B buying cycles 
  • Experience selling into mid-market B2B companies strongly preferred (5 or 6 digit annual contracts, solution sale through RFP process).
  • Excellent working knowledge of inbound & outbound teleprospecting technologies and tools.
  • A deep sense of ownership, accountability, and passion for your work
  • An ability to interact effectively with all levels of management and with multiple departments including sales, marketing, product marketing, and services.
  • Infectious energy: energy that creates excitement, confidence, and pride for the art and craft of generating new business opportunities 
  • Excellent verbal and written communication skills.
  • US work authorization and criminal background check are required.
The Company

Backed by prominent financial institutions, including Mayfield, Shasta Ventures, and Trilogy Equity Partners, Skilljar is building the Customer Education Platform of choice for mid to large-sized enterprises. Trusted by leading global enterprise organizations like Cisco and Verizon, Skilljar’s SaaS platform empowers Customer Training and Enablement teams to successfully onboard, engage, and retain customers and increase product adoption throughout the customer journey. We are a team of bright, passionate Skillets with Amazon roots and startup drive. Centrally located just a few blocks from Westlake Center in downtown Seattle, the Skilljar office is a fun, perfectly-caffeinated, and creative place to be (come check out our 3-D laser printer). Apply to join us!

Skilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.

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Technology we use

  • Engineering
  • Sales & Marketing
    • PythonLanguages
    • Twitter BootstrapLibraries
    • DjangoFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases
    • WordpressCMS
    • SalesforceCRM

Location

Centrally located just a few blocks from Westlake Center in downtown Seattle, the Skilljar office is a fun, perfectly-caffeinated, and creative place!

An Insider's view of Skilljar

What’s the vibe like in the office?

I'd say our vibe is something along the lines of: "Work hard and ensure we have a little fun while we do it." I like to use humor to reduce stress in high-pressure situations (quarter-end) and focus on enabling our GTM teams to be so confident and passionate about what we do that the day to day becomes fun.

Ray

VP of Sales

What projects are you most excited about?

I’m most excited about evolving our platform from Heroku onto AWS and giving us more control over our app (and cost savings).

We get to tackle the challenges of deploying software (build, test, deploy, monitor, etc.), and it’s a cool (and challenging) opportunity to introduce fundamental changes in our infra while continuing to support our devs.

Amanda

DevOps Engineer

How does the company support your career growth?

The biggest way that Skilljar supports my career growth is in providing me with the flexibility and trust to take on new projects. My managers and the leadership team give me a lot of control over my job and how I want to grow. I have learned and grown more in my short time here than I have been able to in the last few years in my previous roles.

Simone

Recruiter

What is your vision for the company?

Our Co-founders started Skilljar to help companies drive customer outcomes through education. We’re driven by the belief that access to learning can unlock human potential, and that training is vital in ensuring the latest innovation is embraced and adopted. This vision resonates deeply with our team, and we’re passionate about bringing it to life.

Aashish

VP of Marketing

What's the biggest problem your team is solving?

The biggest problem my team is solving is how to scale the company. We have a solid foundation already. However, as we grow, we're choosing systems and processes to position us for growth. It is challenging and exciting to be a part of this process. It's rewarding to see our impact on other teams and the long-term benefit to the whole company.

Scott

Financial Analyst

What are Skilljar Perks + Benefits

Skilljar Benefits Overview

At Skilljar, we value our employees' wellness. As a result, we strive to provide a great set of benefits. Skilljar pays 100% of our employee premiums for medical, dental, vision, disability, and life insurance! We also cover 50% of premiums for dependents you add to our plans.

Our extensive perks and benefits include:
Medical
Dental
Vision
Long and short-term disability
Life insurance
Flexible Time Off
401(k) Retirement Savings
Employee stock options
Discounted ORCA pass, only $20/month
Employee Assistance Program (EAP)
Kitchens stocked with your favorite snacks and drinks
A catered Lunch and Learn each week
Great events - weekly happy hour, summer & winter Parties, trivia/game nights, and more!

Culture
Eat lunch together
Daily stand up
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Company catered lunch and employee-led, weekly lunch and learn meetings
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