Director, Sales Operations

| Seattle
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Stackline is an all-in-one ecommerce platform for brands and retailers. By combining market intelligence, advertising automation, workflow management, and operational analytics into a single platform, Stackline delivers the industry-leading operating system for companies to scale their online retail business globally. Founded in 2014 and headquartered in Seattle with additional offices in Minneapolis, New York and London, Stackline is on a mission to engineer the world’s most powerful data, tools, and services for commerce.
 
Over the past year, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates. Stackline’s extensive brand list includes Starbucks, Sony, General Mills, Mondelez, and Levi’s. 

The Director, Sales Operations (DSO) manages support functions essential to sales force productivity. These include planning, reporting, quota setting and management, sales process optimization, sales job design, sales training, sales program implementation, sales compensation design and administration, and recruiting and selection of sales force talent.
 
The DSO is responsible for the overall productivity and effectiveness of the assigned sales organization. Reporting to the Chief Operating Officer (COO), the DSO also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported.

Responsibilities

  • Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. As needed, coordinates planning activities with other functions and stakeholders within Stackline.
  • Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources.
  • Works to ensure all sales organization objectives are assigned in a timely fashion.
  • Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement.
  • Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports or assists in the development of new reporting tools as needed.
  • Implements enabling technologies, including CRM, to field sales teams. Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data. Works closely with sales management to optimize the effectiveness of the firm’s technology investments.
  • Coordinates training delivery to sales, sales management, and sales support personnel in the sales organization supported.
  • Provide input to senior leadership in the development and administration of sales incentive compensation programs.
  • Working with Accounting, Finance, and Human Resources, helps with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.
  • Directs and supports the consistent implementation of company initiatives.
  • Builds peer support and strong internal-company relationships with other key management personnel.

Minimum Qualifications

  • Demonstrated leadership skills to drive optimal business performance.
  • Strong communication skills and a proven ability to influence teams and matrix manage internal resources.
  • Progressive experience in roles demanding analytical rigor and discipline.
  • High technical IQ with intellectual curiosity for new technologies.
  • Experience in operations and operational disciplines such as program and project management.
  • Entrepreneurial spirit – creativity to identify opportunities when others may not see them and a willingness to “roll up your sleeves” to execute.
  • Strong written communication and presentation skills; comfortable with high degree of interaction with leadership team
  • Ability to manage multiple priorities at the same time.
  • 7+ years' an operational discipline (sales operations, supply chain, etc.) with responsibility for delivering against a set of KPIs.
  • At least 5 years of experience in an analytical discipline such as finance or data analytics.

Preferred Qualifications

  • Bachelor’s degree.
  • Experience working in a startup or ecommerce environment.
  • Willingness to roll up your sleeves, take on any project and solve problems.

#LI-LS1

Benefits and Perks: It’s important each and every employee feels they are supported and can complete their life’s best work today and in the future. We are investing in each person not only with competitive compensation, but also with industry leading benefits and perks. A few ways we support our employees is by offering:

- 100% paid health, medical and vision for employees and qualifying dependents
- Company 401k plan plus matching
- Company paid Life Insurance
- 20 days annually of Paid Time Off (with no accrual or tenure needed)
- 7 Paid company holidays
- 100% Paid Parental leave - 20 weeks for birthing mothers and 12 weeks for all other parents
- Summer Fridays early close at 2pm
- Annual training and development stipend of $1,000 USD
- Fully stocked kitchen snacks with weekly fresh fruit


Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • SparkFrameworks
    • ElasticSearchFrameworks
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM

Location

The confluence of Downtown, South Lake Union, and Capitol Hill - walking distance to some of the city's best restaurants, attractions, and shops.

An Insider's view of Stackline

How would you describe the company’s work-life balance?

Work-life balance at Stackline is the best that I have experienced in my career. My team is extremely collaborative and we work to help complete each other's tasks to meet deadlines and ensure we're not working late. Taking vacation is encouraged, not frowned upon, to ensure we all have our time away to rest.

David

Associate Account Manager

What projects are you most excited about?

Stackline Trends, our newest product that provides a comprehensive view of the consumer brands and topics shaping retail. The data behind it took years to create and perfect, and it's some of the most rewarding work I have done at Stackline.

Alex

Business Intelligence Sr. Manager

How does the company support your career growth?

The standard for high performance and the relentless drive for excellence that you see among the people at Stackline always inspires me to be a better version of myself. Stackline provides me the opportunity to take on more responsibilities, while giving me guidance and support on how to excel my role at Stackline.

Allison

Senior Account Manager

What are some social events your company does?

Friday Happy Hour! I have gotten to chat with people from other teams that I would not have met otherwise.

Jonathan

Software Development Engineer II

What are Stackline Perks + Benefits

Stackline Benefits Overview

Our goal is to create opportunities for employees to do their life's best work and we recognize that supporting health and happiness is essential to that mission. Highly competitive base salaries, performance incentives and stock options, 401(k) matching, outstanding medical and dental benefits, generous vacation and parental leave, summer Fridays, and a training & development stipend are all part of the package.

Culture
Volunteer in local community
Friends outside of work
"You'll find us going to concerts and sporting events together, skiing and hiking on the weekends, and including each other in life events and celebrations." - Kelly, Manager
Eat lunch together
"When we're not enjoying a regular catered team lunch, we'll be out together sampling SLU's many great lunch spots or eating together in our giant kitchen." - Megan, Sr. Manager
Intracompany committees
Open door policy
"We work in an open space with panoramic views of Seattle, so doors really aren't an issue. But if we had them, they'd be open. Directors and execs are always willing to make time" - Tessa, Associate
Team owned deliverables
"Building our first culture deck was a democratic effort. Our CEO encouraged everyone's participation, and we collaboratively wrote our guiding principles." - Natalie, Director
Open office floor plan
"I don't think there's a better view in all of Seattle. We have floor-to-ceiling windows and wide open, bullpen-style seating. Interaction with your colleagues is kind of built in." - Nick, Associate
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
More Jobs at Stackline49 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Marketing
Operations
Product
Sales
Marketing
new
Seattle
Developer
new
Seattle
Design + UX
new
Seattle
Marketing
new
Seattle
Marketing
new
Seattle
Sales
new
Seattle
Internships
new
Seattle
Data + Analytics
new
Seattle
HR + Recruiting
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Sales
new
Seattle
Sales
new
Seattle
Sales
new
Seattle
Operations
new
Seattle
Sales
new
Seattle
HR + Recruiting
new
Remote
Operations
new
Seattle
HR + Recruiting
new
Seattle
HR + Recruiting
new
Seattle
HR + Recruiting
new
Seattle
Developer
new
Seattle
Developer
new
Seattle
Operations
new
Seattle
Product
new
Seattle
Developer
new
Seattle
HR + Recruiting
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Product
new
Seattle
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Stackline's full profileSee more Stackline jobs