As a Growth Account Executive, you will be responsible for retaining and expanding a territory of existing customer accounts. This will include establishing relationships with customer stakeholders, assessing customer business objectives and needs, and managing both renewal and expansion sales cycles from generation through to close. The role requires the ability to plan and strategize customer engagements and collaborate with Sales Development Representatives, Solution Consultants and Customer Success Managers assigned to customers. You will serve as the customer’s primary champion and point of contact at Outreach. A successful team member will be accountable for developing a plan that will lead to successful business outcomes and ongoing value for our customers.

Working in a fast-growth company means that no day is ever the same! But here are the main responsibilities and tasks you’ll undertake while working for us:

• Build and manage territory and account plans to prioritize and align engagement of customers - engage at the right time with the right messaging
• Be an expert in modern sales and become a revenue-positive asset in your customers’ business models
• Execute the Outreach sales methodology and process with excellence on behalf of serving customers’ needs
• Hitting a quota via both renewal and expansion revenue
• Engage with customers on a frequent, regular basis with current customer stakeholders as well as new stakeholders throughout the customer organization
• Learn and demonstrate the Outreach platform to non Outreach users
• Represent and champion the customer inside Outreach
• Live and breathe the corporate values fueling our success and make us who we are




Basic Qualifications

• 1+ years or more of SaaS sales experience, preferably for a multi-product company
• Proven success in closing both renewal and expansion opportunities
• Consistent track record of hitting goal and numbers
• Possess an understanding of SaaS financial metrics
• Willingness to learn and be coached
• Ability to embrace feedback and hold yourself accountable
• The ability to learn technology basics and apply them to business situations
• Demonstrated, proven success in relationship building, prospecting, contract negotiation and closing customers
• Proven ability to build positive relationships and influence
• Strong communication and interpersonal skills; ability to be personable yet persistent
• Expert level pipeline management
• Experience leveraging Salesforce.com

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings (or virtual events these days!) because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans

• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status