Global Account Manager

At SkyKick, you’ll quickly discover the intersection where passion meets impact. Whether you’re located in our Seattle headquarters or in one of our four global offices, every individual is valued and part of the SkyKick family.

What you’ll do

The Global Account manager will be responsible for handling a portfolio of our largest and most strategic partners to ensure successful adoption and expansion of the SkyKick products and platform. This position is integral to success with leadership impact on the development of our global partnerships. Through strategic engagement and planning, you will build out and execute comprehensive initiatives to ensure every partner realizes their full value from their investments with SkyKick. This is a global role reporting to the Director of Global Account Management and supported by technical and sales executive teams. 

You have deep multi-domain expertise and an understanding of partner cloud transformation, challenges and standard methodologies, you use their leadership and account management capabilities to help develop and land mutual objectives while driving executional excellence and governess. You are accountable for driving customer adoption and success across a portfolio of partners by engaging broadly across organizations, from C-Level executives through sales, marketing and technical staff. 

You are a jack of all trades who can help drive a launch of a partner to growing a partner existing business but with a single focus on crafting extraordinary successful partners through expansion and maturity programs.

• (Strategic Consulting) You can conduct effective partner meetings, workshops and business reviews, identify the drivers, trends, and requirements needed to enable change, efficiency and scale, and translate business initiatives and challenges into actionable roadmaps and solutions.
• (Leadership & Influence) You have demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organization, and motivate, encourage and coordinate multidisciplinary teams to solve challenges without direct management responsibility in dynamic, high-pressure environments.
• (Technology Delivery) You can quickly learn and demonstrate product capabilities in response to partner opportunities and needs.
• (Partner Advocacy) You can facilitate engagement with partners and internal teams to ensure that the needs and requirements critical to partner success are understood and effectively communicated, including gathering partner feedback to craft development.
• (Program Management) You can orchestrate and ensure cross-org alignment on account strategy, execution of program plan, and ongoing partnership development.
• (Thought Leadership) You can lead and contribute to internal projects and initiatives as a Subject Matter Expert (SME) on partner accounts and process areas. 

Who you are:

• You can quickly grasp and distinctly explain technological and business concepts. 
• You have excellent organization, program/project management, time management, and interpersonal skills. 
• You focus and commit and travel as needed.

The expertise you bring:

• You have 10+ years in IT technology industry prefer experience working with channel partners.

• You have a BA/BS Degree, ideally in business related discipline.
• You can lead cross functional business and technical teams to provide timely issue resolution.
• You can build and sell business cases with a deep understanding of business processes and their integration into enterprise applications.
• You have strong skills in data analysis/manipulation.

Who we are:

We’re on a mission to help IT partners be more successful in the cloud, and we’re just getting started. Our products are 100% partner channel focused and have helped over 20,000 global partners build successful cloud businesses by making it easy to migrate, backup, and manage their customers in the cloud.

SkyKick has fantastic benefits and perks, but at the end of the day, we are here for the opportunity to grow, learn, and affect the industry with incredible creativity. Apply today and find out more about what you can expect from a career at SkyKick!

SkyKick is an Equal Opportunity Employer