IT Transformation Solution Sales Manager at ServiceNow

| Kirkland
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Job Title: IT Transformation Solution Sales Manager
Location: Kirkland, WA

ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital IT, Employee and Customer workflows to help drive every part of our customers digital transformation, creating great experiences and unlocking productivity for employees and the enterprise.  We transform old, manual ways of working into modern digital workflows. Employees and customers get what they need, when they need it with native mobile capabilities —fast, simple, easy.

ServiceNow’s continued success and growth is creating opportunities for outstanding, experienced sales professionals to join our Solutions Sales organization!    

This sales specialist position calling into our large strategic accounts will be responsible for helping customers achieve business outcomes through a variety of IT related digital workflows spanning across IT Operations Management, IT Business Management and IT Asset Management.

Outcomes:

  1. Consistently exceed assigned quarterly and annual quota
  2. Grow and maintain a pipeline of 3X quota target
  3. Establish a regular cadence with C-Level, C-1, and other key decision makers in their accounts
  4. Maintain accurate, up-to-date forecasting and tracking with ServiceNow tools and processes
  5. Participate in Account Planning and build strategies to drive cross-sell / up sell and new logo pursuits
  6. Operates from a quarterly/yearly business plan that you create & maintain

What you get to do in this role:

  • Work as a business partner with account teams to develop pursuit strategies for engaging IT leadership at customers and prospects
  • Align ServiceNow capabilities with desired outcomes for IT transformation
  • Help IT leadership craft a vision of IT transformation and what’s possible with ServiceNow
  • Identify and build executive sponsors and champions to drive from solution concepts to realized outcomes
  • Coordinate documenting and presenting a business case focused on customer issues, expected outcomes, key metrics and measures for tracking success and expected value
  • Work with partners and ServiceNow professional services to develop a roadmap and implementation strategy designed to accelerate time to value of solutions
  • Understand, develop and build a franchise within your assigned territory/target accounts in order to consistently exceed quarterly and annual sales goals
  • Maintain and grow your expertise in leading transformational technology concepts and methodologies
  • Engage with ServiceNow product management and leadership as a voice of the customer and leveraging those resources to help drive customer success
  • Evangelize ServiceNow, our capabilities, results and best practices throughout the ecosystem

In order to be successful in this role, we’re looking for someone who has/can:

  • 7+ years of successful sales experience in enterprise software/SAAS to IT organizations of large 5k EE+ enterprises.
  • Background selling IT Operations Management or IT Business Management or IT Asset Management a plus
  • Strong understanding of the business of IT including demand, resource, portfolio and asset management, along with technical concepts around application development, infrastructure, operations, automation and cloud
  • Strong written and verbal communication skills with the ability to articulate complex technical concepts and business value to all levels of an organization
  • Prioritize and focus in a fast paced, highly demanding environment
  • Thrive in a high-performance, matrix sales environment by building trust as a reliable team member
  • Take a proactive approach to managing and driving business to achieve goals
  • Bachelor's Degree in business, technical or related discipline preferred 

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals are strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented professionals in the business.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • HBaseDatabases
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases

Location

We’re on the edge of Lake Washington at Carillon Point in Kirkland. Right now, we're physically distanced but trying to stay socially connected!

An Insider's view of ServiceNow

What’s the vibe like in the office?

When I walk into a room, I don't feel different than any of my colleagues there. I’m free to express my opinions. Whatever I bring to the table, I'm free put it out there.

Ashita

Sr. Manager, Platform UX Engineering

What does your typical day look like?

It’s a good place to be in, in that it’s a company that’s growing very fast, but it doesn’t have that big company feel. You don’t feel like a number in a system and you can articulate and know where you want to go. There are people here who can help you get there.

Christian

Sr. Partner Development Executive

What are some things you learned at the company?

When a VP told me that an opportunity had opened up on the customer support engineering team, I decided to leave the beaches of San Diego, California behind. I had expressed to my manager that I want to be a CIO or an executive and this opportunity brought me leadership training as well as international business experience.

Marie

Senior Director, Technical Support Management

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief product officer

What’s the vibe like in the office?

This is an idea space. It’s a place where we’re all operating on the same wavelength. We’re all interested in what we’re working on, right? And you hear it in people’s voices. You see it in people’s work. Everybody wants to be here. Everybody wants to work on these problems.

Juan

Software Developer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Through our #GivingAtNow program, our Kirkland offices schedules volunteer opportunities throughout the year.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Work remotely on occasion as needed.
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
ServiceNow offers unlimited paid vacation time starting at Day 1.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
On-site!
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses.
Company Outings
Site social activities periodically
Stocked Kitchen
Some Meals Provided
Lunch provided every Friday!
Happy Hours
Steps away from awesome restaurants and bars.
Parking
Free parking
Pet Friendly
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options.
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
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