Manager, Account Management
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.
We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock, Generation IM, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.
This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.
About You:
You are eager to join a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as a member of a rapidly growing team. You will be managing a team of growth-oriented account managers focused on growing our accounts and providing amazing service. You are a leader. You have managed teams and you know how to motivate and grow those teams. You hold your team to high standards and are passionate about achieving goals and people development.
You will:
- Drive revenue and growth within your teams portfolio of accounts
- Help your team to meet or exceed quarterly revenue targets
- Recruit, develop and oversee performance management of account managers
- Partner with our Business Development team to assist in landing new customers for Convoy
We're looking for someone who has:
- Bachelor's Degree
- Minimum 10 years in Sales or Account Management
- 5+ years of player-coach experience or direct managerial experience
- Demonstrated leadership skills in managing and influencing decision makers and key stakeholders
- Demonstrated excellence in account management, relationship development and account growth
- Proven growth mindset with success in convincing customers to lean-in to a partnership and growth relationship
- Demonstrated excellence in building and developing high-performing account managers and teams
- Exceptional data instincts; you manage your portfolio and identify opportunities through strong data driven insights
- Demonstrated ability to problem solve quickly and effectively
- Proven ability to uncover opportunities for growth and sell the vision to internal and external stakeholders
- The ability to thrive as a leader in a fast paced and ambiguous environment and lift up your team in the process
- Outstanding communication and interpersonal skills; demonstrated ability to positively impact and influence; superior peer relationship skills
Benefits:
Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following:
- On demand mental and emotional health benefits through Lyra
- On demand primary care through 98.6
- Generous paid time off
- Paid parental leave program
- Fertility benefit solutions via Progyny
- Child-care and adult/elder-care options through Bright Horizons
- Opportunity to join and contribute to one of our Employee Resource Groups
- Ability to make a real world impact!
Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!