Market Development Representative at Outreach

| Seattle
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The Role
This Market Development Role (MDR) is an excellent opportunity for hardworking, coachable individuals without previous experience. We provide all training and we will expose you to future opportunities throughout our organization for career advancement. MDRs are responsible for identifying and creating new qualified opportunities for their Inside Sales and Account Executive partners. This role executes the inbound campaigns generated by our Demand Generation machine. Due to the interest in Outreach, and our explosive growth as a company, the MDR has a high-volume, high activity role. As an MDR, you will become an expert in using Outreach in your day-to-day activities.

Your Daily Adventures Will Include

  • As mentioned before, you will be using Outreach! Our platform was designed to make you successful and the interest in Outreach by prospects is driving the leads you will be working to convert to sales opportunities.
  • Achieving and exceeding weekly/monthly metrics. Your primary accountability is to convert Marketing Qualified Leads to Sales Qualified Leads (SQL). A SQL is a pre-qualified lead with a desire to buy that attends an initial meeting with one of our sales representatives. You have a high degree of control of your own success.
  • Place outbound calls and send emails to prospects that have indicated an interest in Outreach.
  • Researching prospects and companies to personalize messages for top tier inbound leads.
  • This is an individual contributor role that reports to a Sales Lead/Manager who values coaching & professional development. You will have the autonomy to drive your own success.
  • Generating qualified pipeline for the company
  • Providing clear and actionable feedback to Sales Development, Marketing, and Demand Generation management based on your frontline experience.
  • Participate in team huddles to celebrate wins, share best practices and brainstorm solutions to challenges
  • Field leads (MQLs) in through a variety of channels including email, outbound phone calls (40+ dials per day), social and chat
  • Re-engaging leads that did not convert to sales/new customers
  • Collaborate with a team to ensure coverage of team goals and support each other in success
  • Earn a competitive base salary + bonuses for monthly quota achievement

Our Vision of You

  • No experience necessary! We will provide you with detailed training and ongoing coaching. Bring your hardworking attitude, willingness to learn, and ability to apply what you have learned.
  • Embody our core values: We are hungry craftspeople. We have grit. We are honest. We take ownership. We have each other’s back no matter what. We are one with our customers. We find strength in diversity and inclusion
  • Have the ability to think on your feet
  • Demonstrate the ability to perform in a fast-paced, highly interactive environment
  • Be resilient in the face of objections (for example, price)
  • You are highly organized and able to quickly adapt to changes
  • You're confident in the use of technology and software programs. Besides Outreach, we also work with services like Salesforce, LinkedIn, Zoominfo, Drift, and others
  • Have the ability to capture insights and articulate those succinctly to management
  • Enjoy working with a wide range of individuals across the organization. You are located in Seattle or plan to relocate

Why You’ll Love It Here
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Womxn's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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