Flyhomes is a place where authenticity, equity, and innovation collide to build the world’s best homebuying experience. Innovation is in our DNA. What will you create here?

We offer brokerage, mortgage and closing services—all under one roof—to ensure our clients have an amazing experience from the moment they start to work with us, to the moment they move in, and beyond. 

Real estate, mortgage and technology are what we do, but people are at the core of our mission. That’s where you come in! Whether you're our employee or our client, we believe it’s about people, not properties. From client-facing roles to technology, and everywhere in between, you’ll work alongside a diverse team who loves to solve problems, think creatively, and fly the plane as we continue to build it. If you’re dedicated to creating an inclusive, equitable, and more enjoyable real estate experience with solutions for every homebuyer, then we want to talk to you!

As Mortgage Loan Officer Lead (Mandarin) at Flyhomes, you will build up and lead a team of mortgage loan officers providing service to Mandarin speaking clients. As a disrupter in the lending industry, you will elevate the buyer’s capabilities by enhancing mortgage servicing processes. Using your expert knowledge in mortgage product strategy, you will ensure that Flyhomes clients receive the best possible rates, fees, services, and workable solutions to unforeseen challenges. This role will also be critical in dreaming, building, and scaling future financing products for Flyhomes clients. The ideal candidate will thrive at taking ambiguity and refining it down to simple processes. Sound like you?

What You’ll Do

• Recruit, train and lead a word class Mortgage Loan Officer team
• Provide detailed and accurate sales forecasts, set sales goals for the team, compare performance to goals, and adjust goals as needed
• Assess current team processes and procedures, identify opportunities for improvement, and implement them
• Develop operational roadmap and products for mortgage team and partner cross functionally to drive scale
• Support Flyhomes’ goals of improving the client experience via vertical integration workflows
• Manage lender relationships in broker & correspondent channels

What You’ll Bring

• Fluent in Mandarin and English
• At least three years of sales experience in a leadership position
• Experience in mortgage service, customer service, or business development roles strongly preferred
• Experience in a startup environment, or fast-growing company preferred
• Bachelor’s degree or higher from accredited college preferred
• Possess a Washington State License as a Mortgage Loan Originator (MLO) required; additional state licensure preferred

Your Superpowers

• Client Focus: You possess a passionate drive to delight our clients and offer unique solutions that deliver on their expectations. You are adept at relationship management 
• Critical Thinking: You employ a thoughtful process of analyzing data and problem solving to reach well-reasoned solutions
• Collaborative: You partner effectively with clients and colleagues, to drive our ‘winning together’ culture and execute on our common goals
• Learning Agility: You are open to new ways of thinking and committed to acquiring new skills to retain a competitive advantage
• Driven: You take initiative and persist in accomplishing objectives despite obstacles and setbacks. You are organized, focused, and highly disciplined. Hard work does not scare you
• Accountability: You accept responsibility for your own actions and decisions and demonstrate commitment to accomplishing work in an ethical, compliant, and efficient manner for the benefit of your clients and the company
• Work Excellence: You are conscientious with the consistency and quality of deliverables. You are adept at prioritization and project management with attentiveness to detail and consistent follow through.
• Flexible: You thrive in a dynamic, fluid and unstructured environment because you are a self-starter who is eager to learn, grow and build something great together
• Resourceful: You find ways to get things done efficiently and effectively to accomplish goals and redefine what is possible

Flyhomes Perks

Reinventing an industry takes work and we aim to recognize and champion the well being of our people professionally, financially, physically and mentally.

• Generous PTO
• 401K Matching
• Health, Dental, Vision
• Home Buying & Selling Benefits
• Commuter Benefits
• Casual Dress
• Professional Development Benefits
• Paid Volunteer Time
• Dog friendly HQ!