New Markets Sales Development Representative

| Seattle
The Role
The Sales Development Representative (SDR) is responsible for identifying and creating new qualified opportunities for their Account Executive partners. This role manages the outbound campaigns of their sales division by qualifying active buying interest and identifying critical decision makers to successfully position the Outreach value proposition. 
What makes this role different from our normal SDR role you ask? Outreach is focused on building a robust, innovative New Markets Team, enabling new customers across various industries. In this role your job is dedicated to driving measurable outcomes for Outreach in our New Market segment. The New Markets SDR is responsible for researching and creating opportunities for new industries classified as “new markets”. This role manages the outbound campaigns by identifying, researching, and prospecting these markets we’re breaking into. This position will be responsible for understanding new market product fit, and identifying workflows, and new use cases. 
The SDR is the primary profile that Outreach platform was created to help - you will be the expert on the product as you will live in it everyday to do your job! SDRs who establish high performance and are strong representations of the Outreach Core Values with have potential for new challenges and career advancement within sales.

Your Daily Adventures Will Include

  • You’ll be using Outreach, Salesforce, Tableau and various internal data systems daily
  • Placing 75 outbound phone calls and creating personalized email messages each day
  • Prospecting into a variety of industries across all market segments
  • Working closely with the New Markets AE team to understand and develop new industries to break into
  • Gain business knowledge through researching how different industries operate, leadership structures, what their pain points are and challenges they face everyday
  • Provide market feedback to company leadership regarding competitive offerings, prospect needs and generate product development idea
  • This is an individual contributor role that reports to the Emerging SDR manager, who values in-the-moment coaching, weekly one-on-ones as well as autonomy to allow you to own your success

Basic Qualifications

  • Successful previous experience working in a sales development role
  • Experience using platforms such as Salesforce, Outreach, Zoominfo, and LinkedIn Navigator
  • You embody our Core Values: We are hungry craftspeople. We have grit. We are honest. We take ownership. We have each other’s back no matter what. We’re one with our customers. We find strength in diversity and inclusion.
  • Comfortable in a fast-paced environment and able to adapt to changing priorities
  • Self-motivated and internally driven
  • Ability to translate ambiguous business problems - we're piloting new business uses here so you'll run into unchartered situations frequently
  • Experience in prospecting into all market segments - SMB to Enterprise
  • Curiosity comes naturally to you and you always ask questions to gain a deeper understanding

Why You’ll Love It Here
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Womxn's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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