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Pre-Sales Solution Architect - IT Business and Project Management

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We're the fastest growing Enterprise Cloud Software Company in the world above $1 Billion. And we believe it is great people who will keep us there. We hire carefully, we hire the best, we celebrate our people . Come Join our Sales A-Team

Pre-Sales Solution Architect - IT Business and Project Management

We're the fastest growing Enterprise Cloud Software Company in the world above $1 Billion. And we believe it is great people who will keep us there. We hire carefully, we hire the best, we celebrate our people . Come Join our Sales A-Team

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

 

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

 

Role

ServiceNow is seeking IT Business Management (ITBM) or Project and Portfolio Management (PPM) solution consultants who can provide leadership and expertise during pre-sales engagement. A combination of being well versed in presenting solutions to varied audiences as well as a hands-on technical knowledge to go wide and deep on solution positioning and delivery as part of sales cycles.

 

What you get to do in this role:

  • Create and contribute in Sales campaigns focused on ITBM and PPM by providing product and industry insight gained from prior experience
  • Serve as a thought leader on ITBM and PPM for ServiceNow
  • Strong alignment with Product Management and Engineering teams on roadmap and field feedback
  • Create and own programs that enable Solution Consultants to demonstrate the value of ITBM and PPM
  • Contribute to and maintain a showcase of solutions created on the ServiceNow platform
  • Assist the sales personnel in qualification of customer needs and performing business value assessments to determine value for clients
  • Demonstrations of solutions, both standard and tailored to prospects and existing customers
  • Responding to request for information / proposal documents
  • Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
  • Supporting Marketing events – user conferences, trade shows, webinars, etc.
  • Staying current on competitive analysis and understand how to best position ServiceNow solution to ensure we keep ahead of opportunities, obstacles, and challenges
  • Understanding business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, etc.

 

In order to be successful in this role, we need someone who has:

  • Prior experience as a practitioner, serving in the one of the following roles - Enterprise Architect, a PMO leader, or an Agile Transformation Leader.
  • Exceptional communication and presentation skills to include technical and business concepts
  • Ability to forge strong business relationships and connect with both C- level execs at customers as well as with individuals in ServiceNow eco- system
  • Strong Pre-sales experience and mastery of the Sales process
  • A strong understanding of the PPM market and Project Management related business processes
  • Prior presales experience with a PPM or APM solution provider (CA, HP, Oracle, Microsoft) or related high technology business environment a plus
  • Knowledge of Application Lifecycle Management (ALM) market, or IT Financial Management market
  • Exhibit prior and current technical expertise in web technology and the ability to learn new technology

 

EEOE Statement Section

ServiceNow’s EEOE statement is automatically added to each U.S. based job description.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

4400 Carillon Point, Floor 4, Kirkland, WA 98033

An Insider's view of ServiceNow

How would you describe the company’s work-life balance?

I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

Kurdin

Manager, Strategy & Operations

What does your typical day look like?

I work in global cloud services and constantly collaborate with people–every day is different. I could be working on product design, collaborating with folks in other organizations, driving decisions, assessing technology, and talking with customers.

Bill

Distinguished Systems Architect

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What are some things you learned at the company?

Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

Ying

Director, Product Design

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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