Due to COVID-19, Knock is currently operating as a remote company and all interviews will be conducted over phone or Zoom video calls. We plan to return to an office setting eventually, but that timeline has yet to be determined. When we do re-open our office, we will do so in a manner that is safe and comfortable for our employees and partners. We will continue to be remote-friendly for most employees and have opened up most of our positions to be either Seattle-based, hybrid office/work from home, or completely remote. It is also important to note that we are only able to hire employees who are based in the US.

The Role

As Knock’s first dedicated Sales Coordinator, you will play a critical role in making sure our selling team members get time back in order to do what they do best - sell! If you love the idea of learning the ropes within a sales team and having a direct impact on revenue, then you’ve come to the right place. This role can be remote, although there is a preference to be in the Seattle area, and will report to our Director of Sales Operations. We look forward to hearing from you!

The Team

The Sales and Go-To-Market team is a high energy group that loves connecting the industry with the leading business solutions. We enable our customers to understand the occupancy dynamics of their portfolio, and then what they should do across marketing, sales, retention, and operations to ensure they maximize their business results. And we don’t just show them what they need to do - we help them take direct action within our product! We take a comprehensive approach to ensuring our customers are able to realize value throughout the customer lifecycle.

Day - to - Day

• Salesforce data entry
• Contract data cleansing
• Ownership of the entire acquisition process
• Processing cancellations, dispositions or management change transactions
• Supporting specialty contract requests & documentation changes

30 / 60 / 90 Day Expectations

• 30 days - You will have a full understanding of the contract lifecycle at Knock. You will take ownership of the process for cancellations, dispositions, and property changes (Salesforce/Trello processes)
• 60 days - You will have ownership of the acquisition process and start the process of creating the opportunity flow of sales requests.
• 90 days - You will be able to clean up historic data and start to focus on the renewal process.

Basic Qualifications

• Understanding of business process
• High level of motivation to move on to the next level position
• Proficient to expert level in G-suite
• Collaborative team player
• Confidence

Bonus Experience

• Exposure to sales technology (Salesforce, DocuSign)
• Associates or Bachelors degree, or relevant SaaS business experience

About Knock

We started Knock to solve problems we faced ourselves. One of those problems was that the process for renting an apartment hadn’t evolved at the same pace as technology. Our mission was to improve the experience for both apartment renters and managers. 

We’ve developed an industry-defining SaaS platform, an intelligent front office platform providing the productivity and business intelligence tools needed to maximize occupancy, rent growth, and customer satisfaction at every community. Our customers trust us to deliver the consumer experiences and business applications that are essential to their bottom line. The proof is in our 10x revenue growth over the past two years, in addition to our numerous industry awards.

In February 2021 we raised an additional $20 million in a growth funding round led by Fifth Wall, the largest venture capital firm focused on the global real estate industry and the clear leader in PropTech investing. This investment, our largest fundraise to date, will be invested directly into further innovation on behalf of the awesome #multifamily industry: http://bit.ly/knock-5thwall

Past investors include Madrona Venture Group, Lead Edge Capital, Seven Peaks Ventures and Second Avenue Partners.

Our Values

To be successful and recognized as a high performer at Knock, you should naturally encompass our core values: Determination, Excellence, Trust and Community. We take these behaviors seriously and expect everyone to bring a positive Knockstar attitude with them to work every day.

At Knock, we have a #oneteam philosophy. A big part of bringing new capabilities to life is to continue to bring in exceptional talent that works together toward a common goal. We’ve been incredibly fortunate to build an amazing team that delivers real value to our customers each and every day. We can’t wait to hear from you!

Awards

We have been recognized over the past several years across multiple platforms as a best place to work. Most recently these awards have included:

2021 Built In Seattle's 100 Best Places to Work

2021 Built In Seattle's 50 Best Small Companies to Work

2021 Best Places to Work Multifamily®

2021 Best Places to Work Multifamily® for Women

Important

At Knock we don’t discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status. We welcome all, and encourage all to apply!