TINYpulse is the world's leading employee engagement platform — trusted by over 1,000 businesses to reduce turnover, improve communication, and build world-class cultures. We provide truly unique software tools for businesses that treasure their most valued resource — their people. We believe happier employees result in stronger companies! We are seeking employees that are inspired by our mission, vision, and values.

Companies around the globe use TINYpulse to engage and develop high-performing teams, including Stitch Fix, HubSpot, Capital One, and XBOX. We are also committed to giving back by donating 1% of our time to our local community, 1% of our product to non-profits, and 1% of our profits to non-profit organizations.

At TINYpulse, our Sales Development Manager is tasked with building effective strategy and inspiring epic execution by a team of talented Sales Development Representatives. In this role you will have the opportunity to work closely with all teams across the organization to evangelize TINYpulse to key accounts. If you have a passion for developing killer process, love analyzing your results, and always strive for learning, innovation, and mentorship, we should talk.

Key Responsibilities:

• Analyze your results and hold your team accountable:
• Refine and communicate performance metrics for the Sales Development team
• Document best practices that optimize the sales development process 
• Test and tweak your way to creating a trainable, scalable sales dev methodology 
• Coach and inspire:
• Motivate Sales Development Reps via creative leadership, dedicated coaching, and a learning culture 
• Drive recruiting and hiring of outbound-responsible SDRs
• Correctly apply incentive plans and SPIFFs that encourage healthy competition and collaborative sales behaviors
• Communicate and collaborate:
• Set expectations and communicate strengths and limitations with management team through forecasting, pipeline and activity reporting 

Required Knowledge, Skills and Experience

GSD - Gets Stuff Done

• Willingness to roll your sleeves up and do what it takes to be successful
• Highly organized, methodical and metrics-oriented 
• Creative, critical and solution-first thinker with a bias for action
• Effectively handles multiple projects, people, and priorities in a fast-paced environment 

Sales Execution

• Sound judgment of when to be results-driven or process-driven, and able to prioritize with limited direct supervision
• Excellent skills in outbound prospecting
• Full-cycle sales representative experience, from prospecting through to close
• Strong proficiency with CRM/Salesforce, LinkedIn Sales Navigator, Salesloft (or other email acceleration tool) 

Management

• Demonstrated success building and managing a team of direct reports 
• Strong track record of servant leadership (teammates and customers)
• Excellent communication skills across departments and seniority-levels 

Pluses:

• Experience with a SaaS sales model
• Advanced expertise with Sales/SaaS technology, e.g. Salesforce, Salesloft, Hubspot, Gainsight, Pendo, and others

To apply, please answer the following questions in your cover letter:

1. Tell us why you want to work for TINYpulse.

2. Our values spell out D-E-L-I-G-H-T:

• Delight customers
• Elect to spread positivity
• Lead with solutions and embrace change
• Increase communication with open transparency
• Go the extra mile with passion
• Hold oneself accountable "Big Freedom = Big Accountability"
• Treasure culture and freedom

Share 2 examples (preferably from your previous employment) where you have exemplified our cultural values above. Please relate these examples to a specific TINYpulse value

3. Let us know when you'd be available to start.