Sales Engineer I (Remote - Chicago, IL) at Axon

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Location: Chicago, IL
Your Impact
Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in law enforcement, the Axon team has redefined public safety around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry, to protect life, with our products.
Axon is seeking a high-energy, results driven pre-sales engineer. This individual will play an instrumental role in accelerating our sales initiatives. We need a self-starter who excels in a high-paced, evangelistic startup environment, focusing on law enforcement, and thrives on pitching technology to leadership as well as support staff and users.
Your Day to Day
  • Achieve mastery of all Axon technologies / products
  • Use exceptional written and oral communication skills to lead business and technical presentations effectively, demonstrations and conversations with Chiefs of law enforcement agencies, as well as channel partner leadership and technical stakeholders
  • Set and manage expectations with senior stake-holders and team members
  • Provide 1st-level technical support throughout the pre-sales cycle for opportunities
  • Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
  • Develop relationships with key partners for growth within their customer base
  • Provide professional responses to customer RFPs / RFIs
  • Effectively position the technology against competitive offerings
  • Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
  • Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
  • Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
  • Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
  • Develop Statements of Work (SOW) for Professional Services necessary for binding quote
  • Perform other duties and projects as assigned
Basic Qualifications
  • Willingness to travel 75-90%
  • Bachelor's degree or master's degree in engineering or computer science field
  • Must have intellectual curiosity, humility, accountability and positive approach
  • Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
  • Basic knowledge of computer hardware, operating systems, and storage devices.
  • Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
  • Requires the ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
  • Strong presentation skills and presence, technical acumen, ability to simplify the complex, working cross-functionally.
Preferred Qualifications
  • 1+ of Technical sales or sales engineering experience
  • 1+ year of experience in a SaaS environment
  • 2+ years of experience in networking and telecommunication. Complimentary sales roles in public safety or government (preferred)
  • 3+ years of network engineering
  • Experience developing Statements of Work (SOW)
  • Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
  • Intermediate knowledge of virtualization and virtual machines
  • Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, CCIE, JNCIE-ENT, ComTIA Network+, WCNA, etc.
  • Virtualization-specific professional certifications, such as but not limited to: VCA-DCV, VCP-DCV, VCA-Cloud, VCP-Cloud
Compensation and Benefits
  • Competitive salary and 401K with employer match
  • Discretionary paid time off
  • Robust parental leave policy
  • An award-winning office/working environment
  • Ride along with real police officers in real life situations, see them use technology, get inspired
  • And more...
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Technology we use

  • Engineering
    • C#Languages
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    • GolangLanguages
    • JavaLanguages
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    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
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    • ReactLibraries
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    • gRPCLibraries
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    • Node.jsFrameworks
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    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases
    • KafkaDatabases

Location

Downtown Seattle: easy opportunities to get outside, enjoy south lake union, popular bars & restaurants, workouts, multiple transportation options

An Insider's view of Axon

What’s the vibe like in the office?

Healthy work environment, tons of snacks and drinks, laid back attitudes with performance aspirations. I am astounded at the culture that has been grown here.

Beth

Sales

What does your typical day look like?

There isn't one person who isn't passionate about the work the company is doing. Whenever there might be a slow or grueling day/project, you quickly become reminded of the importance of your work. Leadership cares about the employees, and ensures a healthy/fun environment. Values are well defined and drive the culture.

Suraya

Program Manager

How does the company support your career growth?

Co-workers care about your well being, and want to win together. Very strong company mission that makes it easy to buy into. Long established company that is entering a massive growth spurt. With massive change comes some uncertainty. But Axon has shown more proactive coaching and training than any company I've seen in my short tenure.

Cliff

Inside Sales

What is your vision for the company?

Our vision is bigger than just cameras or weapons. We're working every day to make the bullet obsolete. To make this a reality, we live and breathe six core values that serve as guiding principles: BE OBSESSED. AIM FAR. WIN RIGHT. OWN IT. JOIN FORCES. EXPECT CANDOR.

Rick Smith

CEO

What’s the vibe like in the office?

Fast-paced. Large company with a small company feel.
High decision velocities. Empowered, small, high-performance teams doing intellectually stimulating work with a purpose. It’s a great combination of doing good and doing well.

Sahil

Finance

What are Axon Perks + Benefits

Axon Benefits Overview

We take care of your health, mental & physical wellbeing, paid parental leave. In fact, we believe that mental health is even more important now. All Axon employees have 24/7 access to on-demand therapists, coaches, or psychotherapists via the Ginger platform. They can access help when they need it, privately with licensed professionals.

All Axon employees have access to: Real-time behavioral health coaching within seconds
* Virtual therapy & psychiatry sessions within hours that have been clinically proven to reduce symptoms of stress, anxiety, and depression
* Personalized skill-building activities curated by your coach

Also, we encourage you to take care of yourself, your families, and remind you to take breaks. We work hard, yes, but we want to sustain your health, creativity, and drive.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Axon hosts company sponsored family events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Orca Pass
Company Outings
Star Wars premiere movie night, annual Grand Canyon trip, summer time BBQ's and much more!
Game Room
Stocked Kitchen
Happy Hours
Monthly happy hours and town hall meetings with leadership
Relocation Assistance
Fitness Subsidies
GymPass discounts
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

plus --> financial wellness programs, locker rooms & showers, discounted entertainment tickets, discount mobile phone plans, stocked fridge & pantry, embedded customer learning, annual company trip.

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