Sales Engineer
Mason is the only fully managed infrastructure for developing and delivering dedicated devices. We make it easy for anyone to turn an idea into a smart product and ship it to anywhere in the world. Our mission is to enable our customers to create smart and sustainable products on behalf of humanity.
Are you passionate about leveraging technology to help customers and peers succeed? Would you like to be a part of a fast-growing technology and IoT company? Does the idea of working on various use cases and leveraging technology to solve problems (big and small) sound appealing to you? If you answered yes to the above questions, Mason is looking for you!
Mason is looking for a Sales Engineer to be the bridge between our prospects and our sales team. You will be the primary technical point-of-contact for the sales and marketing team as we move prospects down the funnel towards closing deals. You’ll be heavily involved with technical demos and helping our prospects move quickly through the sales process.
This is a high impact role where you’ll interact with almost all high-value prospects. Your work will require you to move easily between projects, have a keen sense of observation around business opportunities and be a good communicator. You’ll be trained on Mason’s platform and technology and will have access to various internal subject-matter experts. This is your opportunity to learn about not just our industry but also the various use cases and sub-verticals that make up our target market. This role will see you working in close quarters with senior decision makers including the c-suite, product and engineering teams. You’ll have a voice in shaping our product roadmap and in building products for Mason as well as our customers.
Mason is looking for a complex combination of grit, smarts, ingenuity and diverse perspectives (and more). Check out our values and see if they resonate!
What you'll work on:
- Be Mason’s technical subject-matter expert for prospects on our platform, SDK and APIs
- Partner with the sales team to develop strategic account plans and campaign tactics
- Run technical demonstrations of the Mason platform
- Work with customer success to handle questions and provide ways forward for prospects looking to use Mason
- Partner with sales, product and engineering to create a feedback loop with prospects and internal teams; to improve our product via feedback around features and functionality, and to validate prospect-Mason fit
- Identify areas of improvement around our product, documentation and software offerings
What you bring to the table:
- 3-7 years of experience as a full stack engineer, sales engineer, solutions engineer or technical support role
- Strong communication skills with some experience in running presentations and communicating with internal and external teams
- Hands-on experience with the Android operating system/apps and experience going through several successful release cycles delivering software
- Creative problem solving and the ability to eliminate bottlenecks/sales obstacles
- Be an analytical thinker with attention to detail
- Familiarity with programming or scripting (e.g. C/C++, React, Kotlin, Python, etc.)
- Desire to learn, grow and be a part of a high-growth, culture forward team
Bonus points for:
- Some sales ability and/or experience dealing with ‘customers’ or prospects
- Experience in hardware or logistics
- B2B experience
Fun Perks!
- Remote-friendly: Employees may choose to work fully remote, in-office, or hybrid.
- Healthcare: Full premium payments of medical, vision, and dental insurance for employees and their dependents.
- Commuter: Monthly stipend for your commuter needs to get to and from work.
- Fitness: Quarterly reimbursement for fitness classes or gym memberships.
- Food: Catered lunch or delivery gift cards to keep you nourished while working.
- Generous PTO & Sick Leave: We want you to take care of yourself with a flexible PTO plan or generous accrued PTO, and added monthly mental healthy days during the pandemic.
- Parental Leave: Caring for a newborn is an exciting time for parents! We offer 16 weeks of paid parental leave.
- Full benefits are offered to full-time employees. Part-time employees participate on a limited basis.
Diversity, Equity & Inclusion at Mason: Belonging, psychological safety, and inclusivity unlock a Mason’s full potential. We don’t want Masons to quietly assimilate into a dominant culture and sacrifice a piece of themselves. We want our team members to be seen, validated, and welcomed.
Mason America, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform the Company’s personnel representative if you need assistance completing any forms or to otherwise participate in the application process.