Sales Engineer at Axon

| Seattle
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Location: Seattle, WA
Your Impact
Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in law enforcement, the Axon team has redefined public safety around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry, to protect life, with our products.
Axon is seeking a high-energy, results driven pre-sales engineer. This individual will play an instrumental role in accelerating our sales initiatives. We need a self-starter who excels in a high-paced, evangelistic startup environment, focusing on law enforcement, and thrives on pitching technology to leadership as well as support staff and users.
Your Day to Day
  • Achieve mastery of all Axon technologies / products
  • Use exceptional written and oral communication skills to lead business and technical presentations effectively, demonstrations and conversations with Chiefs of law enforcement agencies, as well as channel partner leadership and technical stakeholders
  • Set and manage expectations with senior stake-holders and team members
  • Provide 1st-level technical support throughout the pre-sales cycle for opportunities
  • Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
  • Develop relationships with key partners for growth within their customer base
  • Provide professional responses to customer RFPs / RFIs
  • Effectively position the technology against competitive offerings
  • Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
  • Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
  • Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
  • Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
  • Develop Statements of Work (SOW) for Professional Services necessary for binding quote
  • Perform other duties and projects as assigned
Basic Qualifications
  • Willingness to travel 75-90%
  • Bachelor's degree or master's degree in engineering or computer science field
  • Must have intellectual curiosity, humility, accountability and positive approach
  • Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
  • Basic knowledge of computer hardware, operating systems, and storage devices.
  • Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
  • Requires the ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
  • Strong presentation skills and presence, technical acumen, ability to simplify the complex, working cross-functionally.
Preferred Qualifications
  • 1+ of Technical sales or sales engineering experience
  • 1+ year of experience in a SaaS environment
  • 2+ years of experience in networking and telecommunication. Complimentary sales roles in public safety or government (preferred)
  • 3+ years of network engineering
  • Experience developing Statements of Work (SOW)
  • Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
  • Intermediate knowledge of virtualization and virtual machines
  • Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, CCIE, JNCIE-ENT, ComTIA Network+, WCNA, etc.
  • Virtualization-specific professional certifications, such as but not limited to: VCA-DCV, VCP-DCV, VCA-Cloud, VCP-Cloud
Compensation and Benefits
  • Competitive salary and 401K with employer match
  • Discretionary paid time off
  • Robust parental leave policy
  • An award-winning office/working environment
  • Ride along with real police officers in real life situations, see them use technology, get inspired
  • And more...
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