Sales Manager

| Hybrid
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We believe that phone calls should be secure, engaging, and free from fraud and robocalls. Hiya is building the modern trust and identity layer to revolutionize the mobile phone call experience. We serve more than 100M users worldwide directly through our apps and in partnership with mobile device makers like Samsung and carriers like AT&T. We also help businesses who rely on real-time connections to amplify trust in their brand and reach more customers through our rapidly maturing SaaS platform, Hiya Connect.


We are looking for a Sales Manager who can help define, establish, and grow our US Sales team. As the Sales Manager, you will lead the US sales teams and report directly to the Director of Business Development. You should have a genuine passion for mentoring and training your team in order to help them hone their skills, drive deals and meet their targets. 


What you'll do in this role:

  • Define sales strategy and execution across a pipeline of high profile enterprise clients for Hiya
  • Work closely with the leadership team to ensure revenue targets are being met and markets are being maximised to align with the business objectives
  • Inspire, motivate, and develop the sales team so they can meet and exceed monthly, quarterly, and annual revenue goals
  • Manage your team's performance and sales pipeline; roll up pipeline and performance to Leadership
  • Implement regular training and coaching to develop and retain high performers; conduct ongoing review of your team’s performance against expectations, offering guidance and support for improvement
  • Manage weekly performance metrics, craft and execute plans to meet objectives
  • Engage with sales, channel, partners, and customers, via webcasts, direct meetings, marketing communications, and industry events
  • Some travel (US Domestic) required
  • Understand the business landscape and be able to articulate differentiators
  • Effectively organize internal and external teams to work together to drive deals through complex sales cycles


This is probably the right role for you if you:


  • Have significant experience within a similar role where you have been selling a complex variable product to enterprise customers
  • Have a consistent track record of exceeding revenue targets and closing large deals
  • Are a highly analytical self-starter with strong time management abilities
  • Are an expert people manager leading and managing a team
  • Come with previous experience of working in a fast-growing start-up environment or similar industry would be a distinct advantage


Hiya is a fast-growing startup that offers a team of dynamic and experienced executives at the helm, and a hardworking team of international colleagues at your side. We value getting things done for our customers and consistently improving ourselves and products along the way.


Hiya is an equal opportunity employer. We value and embrace diversity. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age or disability status.


This position is based in Seattle in our beautiful waterfront office, next to Pike Place Market. 

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • KotlinLanguages
    • ScalaLanguages
    • TypeScriptLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • OutreachCRM
    • SalesforceCRM
    • HubspotEmail
    • ZoomInfoLead Gen
    • AsanaProject Management

Location

We are centrally located in downtown Seattle. The office is easy to get to via public transportation and there is ample parking nearby.

An Insider's view of Hiya, Inc.

What are some social events your company does?

We have a lot of social activities and events. Examples include annual team outings, summer party, holiday party, and various team lunches and happy hours. Sometimes teams have cross function team lunches or events too.

Fei

Accountant

How do you collaborate with other teams in the company?

We include key members from each team(Client, QA, Gateway, Product) in the project kickoffs, sprint plannings, and retrospectives. We talk to each other constantly and have meetings when it's necessary to get things done. We also keep improving ourselves to make the next project better:)

Chad

Software Engineer

What makes someone successful on your team?

I work on the Partner Solutions team where we ship a call protection product that can be built right in to your phone, or can be used as a downloadable app. We work directly with phone carriers so you need to have curiosity and empathy for the needs of customers and end users, from the technical spec down to the details of in-app user experience.

Ari

Sr. Software Engineer

What is your vision for the company?

Hiya is reimagining the phone experience, more specifically how you call and receive calls from businesses and people. Our vision is to work with telecommunication operators, mobile device manufacturers, and businesses to create an integrated experience that removes all the inconveniences of making and receiving phone calls keeps all the great bene

Marcelo Calbucci

CTO

What are some things you learned at the company?

Our mission is so firmly woven into our DNA, it makes it easy for me and my team to stay motivated. I’ve learned that having a clearly defined mission statement is vital in keeping my team aligned to our goals as a company and provides me clarity as to how my day-to-day contributions bring us closer to our vision.

Javier

Business Intelligence and Data Acquisition Lead

What are Hiya, Inc. Perks + Benefits

Hiya, Inc. Benefits Overview

Here at Hiya we provide consumers with the best phone experience by providing spam protection and enhanced caller ID services. As for team, we have a passionate crew of go-getters, and we celebrate our successes on a weekly basis! We have a fully-stocked kitchen, flexible paid time off, budget for learning and development opportunities, health, dental and vision insurance, 401K and many other perks.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
Flexible work schedule
Diversity
Highly diverse management team
At Hiya, we represent an amazing 18+ different countries. At our company make-up and hiring practices from all angles to ensure that we are inclusive of a diverse workforce without biases.
Mandated unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Hiya provides two catered lunches in the office per week.
Company-sponsored happy hours
Home-office stipend for remote employees
Hiya has a home-office stipend for all employees.
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
We offer $1000 annually for continuing education.
Paid industry certifications

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