Big dreams often start small. From an idea in a London pub, we have grown into a global cloud enabler which operates across 7 countries and speak over 30 languages.

Our purpose at Cloudreach is to “enable innovation.” We do this by helping enterprise customers adopt and harness the power of cloud computing. We believe that the growth of a great business can only be fuelled by great people, so join us in our partnership with AWS, Microsoft and Salesforce and help us build one of the most disruptive companies in the cloud industry. It’s not your average job, because Cloudreach is not your average company.

The core mission of a Sales Operations Lead is to ensure the completeness of actual & forecasted revenue reports through engagement with the global resourcing sales, finance, FP&A, and business intelligence teams. You will ensure the integrity of the Sales Pipeline Methodology through proactive engagement with members of the sales team.

How will you spend your time at Cloudreach?

• Ownership of the Sales Pipeline Methodology
• Run training/enablement sessions for the Commercial Operations team on CRM (Salesforce.com) usage and Pipeline Methodology updates.
• Ensure and enforce CRM (Salesforce.com) accuracy and compliance.
• In liaison with Finance, Global Resourcing team and Commercial Ops team review invoiced revenue and ensure completeness.
• Execution of weekly revenue calls with Sales & Delivery BU leads, with a focus on;
• Insights on Orderbook Variances
• Insights on Sales Pipeline Variances
• Corrective Action Recommendations
• Insights on “Top 5” clients in each revenue stream
• Aggregation of information for Key Deals (as defined by Sales Lead(s))
• Produce weekly and monthly Actual & Forecasted Revenue reports (globally).
• Calculation of quarterly commission in time for review by BUs leads and Head of Business Information & Operations.
• Responsible for the liaison between Commercial Operations activities and Business Operations.
• Responsible for management of revenue recognition strategies, and coordination with the Customer Success team to ensure successful execution.
• Drive compliance of the Sales Team with all sales processes.
• For order and billing purposes, liaise with externals partners
• Provide Head of Sales and BDCs with management information suitable to each of their needs.
• Administer echosign, contract renewals, and licensing processes
• May need to respond to requests outside of normal business hours

How to stand out?

• Understands Sales Operations
• Superior communication
• Client Empathy
• Proficient with administration/configuration of SalesForce.
• Strong time management
• Analytical reasoning
• Results oriented
• Proficient with Google Sheets
• Understand sales processes, forecasting, revenue reporting and general business administration principles

What are our Cloudy perks?

• A MacBook Pro and smartphone
• Unique ‘cloudy’ culture -- we work hard and play hard
• Uncapped holidays and your birthday off
• World-class training and career development opportunities through our own Cloudy University
• Centrally-located offices
• Working with a collaborative, social team, and growing your skills faster than you will anywhere else
• Quarterly kick-off events with the potential to travel abroad
• Full benefits and 401k match