We believe that phone calls should be secure, engaging, void of fraud and robocalls. We believe the phone app is the most outdated app on your smartphone, that the phone network is the largest social network in the world and it lacks a trust and engagement layer. You should know who's calling you and why! You should get the calls that are relevant to you (at that time) and none of the ones that aren't. Hiya is building the modern layer for the phone call experience. We already serve nearly 100M users worldwide directly through our apps and in partnership with mobile device makers like Samsung and mobile carriers like AT&T. Are you ready to help us get the next 900M users?

We are looking for a Sales Operations Specialist with solid Salesforce Admin skills to join our team in Seattle. We'd like you to have experience with supporting an enterprise sales team, a background in technology and a passion for data and how it can help businesses be more efficient in customer interactions is a definite must-have in this role. We are seeking a Sales Operations Specialist who can provide strategic consultation and expertise across the sales organization for continuing growth and development.

In this role you will play a pivotal part in shaping our rapidly growing organization. This individual must be a thought leader and be able to work cross-functionally with many teams to develop an operational cadence that will provide visibility into the business and ensure maximum revenue growth. This position requires an analytical mind with the ability to tell a “story” with data. This is a highly visible role that will partner with senior sales leadership, finance, OEM partners, marketing and other executives across Hiya to drive efficiency and operational excellence. In this role you will need mad Salesforce Admin skills to succeed and the ability to build out all sales operations processes from the ground up. We are currently selling into six countries and with your vital help we will successfully sell into twenty countries and ramp from there!

As the Sales Operations Specialist, you’ll:

• 3+ years of business experience, including a proven track record of performance in strategy and sales operations.
• 2+ years Salesforce Administration
• Excellent executive presence, ability to drive adoption and build credibility with senior leadership.
• Extensive experience and knowledge of sales operations and the ability to effectively communicate cross-functionally.
• Exceptional analytical, reporting, data manipulation, dashboard creation, and Business Intelligence skills
• Detail-oriented but can also see the big picture. Can crunch the numbers and clearly articulate the key takeaways in an executive summary. Tell a “story”
• Ability to quickly pivot, thrive in an agile environment, and meet critical deadlines
• Other duties may be assigned

What you should expect from us:

• Work at a supportive and fast-growing startup with a fantastic team.
• Make an impact in the lives of tens of millions of consumers.
• Many office perks and great company benefits.
• Collaborate and learn from other great team members.
• Support in developing your skills and accelerating your career

You'll be an important member of our team to help us serve 1B consumers and you'll have the exposure and experience to accelerate your career growth while making phone calls better for everyone. 

Hiya is committed to diversity and inclusion and we desire to build a team with a variety of perspectives, identities, and professional experiences. It's our intention to evaluate each candidate exclusively in the merits of their skills, competencies, and contribution to the organization. 

This position is based in Seattle on our beautiful waterfront office, right next to Pike Place Market (it doesn't get more iconic than this).