With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+ countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

About the role:

The Senior Director of Inside Sales will be responsible for driving worldwide sales strategy and execution for the Inside Sales Organization with a focus on delivering qualified opportunity pipeline, improving productivity, leading a growing team of Inside Sales reps and managers, partnering with Field Sales leaders and promoting industry best practices.

The most successful candidate will be a self-starter who is confident in an entrepreneurial / startup environment, embraces change and the opportunity to learn, has a demonstrated track record of building inside sales in a high growth, global environment.

What you will do:

• Lead the Inside Sales organization that supports global field sales.
• Effectively lead and develop inside sales managers and their teams to deliver on qualified lead goals while partnering with field sales with a teaming, joint ownership mindset.
• Hire, train, and continuously coach the team to achieve excellence using company standard content, programs, processes and tools while striving for continuous improvement with deep curiosity, intense drive and focused execution.
• Develop and promote an environment and experiences that stimulate learning, knowledge and interest about the business challenges that Icertis Contract Management can solve for its potential customers.
• Partner with field sales and marketing to maximize lead generation and account based marketing.
• Own the sales funnel and associated qualified lead goals and supporting KPIs.
• Effectively guide sales team in use of sales automation tools to maximize sales productivity and quality customer engagement.
• Demonstrate and be a role model for company values.
• Make Inside Sales a fun, engaging environment where people can personally grow and see their contribution to the company mission and Icertis community.

What you will bring:

• 10+ years experience managing high growth businesses, developing inside sales teams and leading through continuous levels of improved excellence and impact.
• Must have exceeded quota expectations, closing over 100% of goals consistently.
• Experience managing direct reports in different countries and time zones.
• 5+ years experience holding multiple/different sales roles and responsibilities.
• Clear, direct, and respectful communication style with the ability to balance organizational input with personal conviction and courage to deliver positive change.
• 5+ years building sales programs and processes from scratch.
• Must have experience running a SaaS sales funnel, preferable Enterprise SaaS.
• Passionate about growing and building a business to its full potential.
• Bachelor’s Degree required, MBA is highly preferred.
• 8+ years experience managing direct reports in B2B enterprise or complex sales environments

What we offer:

We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis “Four Rings of Responsibility”: Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order.

To support these commitments, Icertis offers excellent health and welfare benefits, a generous 401k match, and a robust paid time off program. Here are some of the other reasons we’ve been named a Top Company to Work for by Seattle Business Magazine for the fourth year in a row!  

• Stock options and shared ownership in the company 

• Flexible work location (role dependent), with work from home allowance 

• Paid maternity and paternity leave 

• 4th of July week off – paid 

• Extensive remote onboarding program and virtual employee engagement events 

This specific role might not be for you, but maybe you have a friend who would be a perfect fit. Please forward this opportunity to anyone who wants to help Transform the Foundation of Commerce!  

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 

Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. 

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