Director, Sales Success

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About the Company

Qumulo is the leading file data platform for multi-cloud environments, providing unrivaled freedom, control, and real-time visibility for file data at massive scale. Fortune 500 companies, major film studios, and the largest research facilities in the world trust Qumulo to help them innovate with their mission-critical digital files. The Qumulo experience makes file data management simple with continuous new features, a single solution for all workloads, and access to customer success experts on your schedule.

At Qumulo we are building an open and collaborative culture where people can do their best work with customers as our magnetic field. We act as owners, we share by default, we are data driven and experimental and as an inclusive workplace, we welcome and celebrate multiple points of view. As part of our culture we believe diversity drives innovation.

About the Role

Director, Sales Success, will be key to the success, growth and scale of the Qumulo sales organization.  The Sales Enablement team is responsible to design and implement initiatives to align with our sales organization's strategy to achieve Qumulo objectives.  This will enable us to onboard, drive productivity, gain adoption of sales methodology and process through measurement, and grow sales skills that create an effective, efficient and functional cloud-first sales organization that exceeds customer expectations.

Director of Sales Success will be responsible for leading the global Sales Enablement efforts. This includes, but is not  limited to, making sure that all parts of the sales organization have the content and knowledge readily available of available resources and core curriculum necessary to effectively sell Qumulo’s products and solutions. The goal is to maximize revenue gained and retained through each part of the customer journey. Reporting to our Global VP of Sales Operations, this role is a highly visible leadership position within the Qumulo organization, which will have a significant impact on the long-term growth of a fast-growing business.

Responsibilities include:

  • Build a training program to support a best in class GTM program, including all sales roles and partners
  • Develop and implement a cadence for ongoing enablement and learning for the global sales team
  • Define accreditation learning paths with role-based skills to facilitate growth and achievement of sales career development objectives as well as sales targets
  • Partner with Sales Leadership to identify sales productivity gaps & prioritize work on key initiatives across the global team.
  • Help define a future-looking productivity roadmap assessing timelines and resources required to execute on key initiatives.
  • Implement and manage the Global Sales Onboarding Program to reduce ramp up time for all levels of the Sales organization and related Partners across a spectrum of roles and geographies
  • Partner with Product and Marketing to equip the Customer Operations team and our partners with the most up-to-date product offerings and world-class resources to sell them.
  • Gather and relay feedback to continuously iterate on the enablement strategy.
  • Maintain LMS and internal knowledge base to ensure content is up to date and the sales team has access to the information that they need.
  • Define role-based learning KPIs, and establish an analytical approach to measuring outcomes consistently, gathering feedback to continuously iterate on the enablement strategy and drive visibility to performance data
  • Maintain sales enablement tools, systems and software to ensure they are easily accessible and providing the capabilities sales team need while leveraging a program management approach to all enablement efforts
  • Establish and report on  metrics and OKRs for sales enablement and make recommendations for increasing sales productivity
  • Design and manage key events such as annual sales kick off (SKO)

Criteria

  • 10+ years years experience in sales enablement, learning, and Transformational program operations 
  • Experience managing a team with high growth at a company.
  • Experience building onboarding and enablement plans in a successful, high growth environment.
  • Demonstrated experience and ability to partner and closely collaborate with Sales, Marketing, and Product to create a culture of alignment.
  • Ability to think systematically; design sales competency frameworks and map learning and development
  • Passion about sales experience lifecycle; with ability to connect co-design and implementation to deliver high performing programs
  • Proven track record of producing and hosting educational events, driving adoption, and measuring the impact of enablement programs.
  • Experience working with Learning Management Systems and other related systems and processes
  • Data for decision making mindset and ability to translate results to digestible communications including messages and presentations

Qumulo is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

For more information on Qumulo's Applicant Privacy policy, please click on the following link:

 

https://qumulo.com/applicant-employee-privacy-notice   


 

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Location

1501 4th Ave, Seattle, WA 98101

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