Senior Manager of Sales Development at Outreach

| Seattle
Sorry, this job was removed at 11:07 a.m. (PST) on Monday, February 7, 2022
Find out who's hiring remotely in Seattle.
See all Remote Sales jobs in Seattle
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Our success is dependent on building teams that include people from different backgrounds and experiences who can challenge each other’s assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including those from historically marginalized groups — women, people with disabilities, people of color, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, veterans, and people from different socioeconomic backgrounds.

The Role

The Manager of Sales Development is responsible for driving the results of an SDR team through recruiting, training, organizing, coordinating, measuring, coaching, problem-solving, and leading. The manager executes company and department strategies and upholds standards to ensure that sales goals are met or exceeded. This people manager role requires a self-starting, proactive, results-oriented sales management professional. 

SDR Managers at Outreach are given a wide range of autonomy and encouraged to bring their personalities to work. You will have considerable influence on strategy and tactics, expanding and coaching your teams to success, as well as the opportunity to grow your own career as a leader.

This is a critical role on the sales development leadership team at one of the fastest-growing, cutting edge companies in the world. Our current management team is a combination of diverse backgrounds and thinking methodologies who are always eager to learn more from each other.

Your Daily Adventures Will Include

  • Running the day-to-day activities of a Sales Development team and maintaining Outreach processes
  • Achieving team-based quotas
  • Identifying, recruiting, interviewing, and hiring sales talent and continually “raising the bar” with each new hire
  • Co-designing and co-presenting training curriculum, courses, supporting documentation and certifications from on-boarding to continued message congruency and everything in between
  • Coaching SDR Leadership & Sales Development Representatives to optimum performance
  • Organizing and deploying team resources in accordance with department and company strategies
  • Maximizing workflow within the department
  • Mentoring your team members to create clear paths toward their own career goals
  • Identifying problems and proactively creating comprehensive plans of action to present to senior management
  • Ensuring company and department policies and procedures are adhered to and recommending updates when needed
  • Coordinating inter-departmentally, as needed, to drive initiatives tied to sales development
  • Collaborating with the Account Executive department to ensure a smooth hand-off of new opportunities, and reviewing the quality of sales opportunities on a regular basis
  • Creating sales development resources including, but not limited to, call scripts and prospecting emails to ensure the consistency and effectiveness of our messaging
  • Measuring and reporting against KPIs, as well as creating reports as needed or requested by senior management
  • Preparing for and contributing to status or ad hoc meetings
  • Delivering upon other responsibilities as deemed appropriate by senior management

Basic Qualifications

  • 3-5 years sales management experience, preferably in a sales development role at a fast-paced, SaaS company
  • 2 years minimum of additional previous sales experience
  • Thrive in a goal-oriented environment
  • Be flexible and adaptable to changing conditions at a fast-paced, growing company
  • Ability to learn quickly and you are always searching for ways to expand your knowledge
  • Helping your employees grow and move to their next challenge excites you
  • Sales is what we do here - you have to have a strong passion for sales and sales processes
  • Familiarity with tools such as SalesForce, ZoomInfo, Gong, LinkedIn Navigator...Outreach would be great too!

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases


Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning

More Jobs at Outreach

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Outreach's full profileSee more Outreach jobs