Solution Architect

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About us:  

Limeade is an employee experience software company on a mission to transform work into a source of positivity, energy, humanity, and purpose. Founded in 2006, Limeade is a pioneer in the HR technology industry and is consistently recognized for its own award-winning culture. Today, Limeade solutions are used in approximately 100 countries around the globe. We help every employee know their company cares - and deliver people and business results that matter. Limeade partners with its customers to transform the overall employee experience by helping to improve employee well-being, engagement, and sense of inclusion - in addition to reducing the risk of unwanted turnover and burnout. To learn more, visit www.limeade.com (AXS listing: LME)


About the role:

As a Solution Architect, you will contribute to the Growth team’s revenue goal achievement by providing assistance with new business, account retention, and up-sell opportunities. The Solution Architect is passionate about presenting a vision for customer’s implementation of the Limeade solution and identifying ways to help solve the customer’s identified business problems through our technology and science-based philosophy. This position reports to the Manager, Solution Architecture.


Responsibilities:

  • Develop and deliver custom product demonstrations articulating Limeade’s value proposition and key differentiating capabilities to prospects, existing customers, consultants and partners
  • Build and manage custom demonstration environments as necessary
  • Respond to customer concerns during meetings by articulating clear and concise information on the benefits of the Limeade solution
  • Ensure ongoing expertise regarding all relevant product and service information and updates, as well as industry trends, innovations and best practices
  • Contribute to RFX responses by crafting responses that illustrate the value Limeade provides its customers
  • Provide the “voice of the client” to Product Management. Support Product Management and Development in defining best practices and recommended solutions
  • Serve as a resource for peer review of presentations and other client facing documentation
  • Serve as a trusted expert in the technology for the broader organization
  • Assist in the creation of sales tools and resources (e.g., customer success studies, etc.)
  • Special projects, as necessary
  • Up to 65% travel may be required


Requirements:

  • Ability to demonstrate our values in an ongoing and consistent way
  • 3-5 years’ experience in pre-sales or solutions engineering in enterprise SaaS, engagement or HR software sales
  • Ability to present in front of an audience and lead customer demos in person as well as virtually
  • Excellent listener who understands and relates to highly complex customer challenges and business problems. Leverages examples and success stories for how Limeade has solved similar challenges, leading to positive outcomes.
  • Ability to interact appropriately and effectively in a consultative role with customers during sales cycle
  • A team player capable of high performance and flexibility working in a dynamic environment
  • Well-organized, attentive to details, and possess clear communication skills
  • Highly curious and motivated to learn new technologies and market trends and apply them to discussions with customers
  • Bachelor’s degree required



Limeade provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Limeade will provide reasonable accommodations for qualified individuals with disabilities.

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Location

We are located in the heart of downtown Bellevue - within walking distance to great food, Downtown Bellevue Park and the Bellevue Transit Station.

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