The Role

As a Sr. Solutions Architect you will partner with the Director of Solutions Architecture, Outreach AEs, and RVPs to ensure a proper implementation methodology is pitched, scoped and executed with customers. In doing so, you will drive revenue for the company by managing compelling SOWs and proposals that clearly outline how a customer will implement and manage Outreach after purchase. You will conduct product presentations, assess business requirements and create compelling proposals on how customers will change mananage, integrate the Outreach platform and ultimately train their teams. 

Your Daily Adventures Will Include

• As a Sr. Solutions Architect at Outreach, you'll pitch, propose and consult prospects on how to utilize Outreach Professional Services to ensure that the Outreach platform is configured and deployed to the needs of their organization 
• Partner with internal Outreach teams to discover and understand the prospect's situation and the challenges that they are experiencing 
• Work with a variety of stakeholders to understand their existing processes and craft solutions using Outreach 
• Provide your prospects with insights and learnings from your vast experience in helping customers improve their business / sales development processes 
• Translate prospect use cases into clear project plans and solutions with the Outreach application and demonstrate the path to ROI 
• Work with our pre-sales team to manage any technical items needed in their evaluation and ultimately expand those technical items into full project proposals. 
• Share your selling and technical experience with the rest of the Outreach field team and make contributions to the Sales, Product, Marketing, and Success teams 
• Assist other Solutions Architects in the execution of the above responsibilities 
• Provide feedback to product management about the successes and failures in the field 

Basic Qualifications

• You have 5+ years of experience in a sales position - selling custom scoped solutions, NOT SaaS products (implementation, consulting, development, design) 
• You have a deep familiarity/understanding with services organizations within SaaS companies. 
• Expert level of the Outreach Platform and the ability to use tools within the platform to address core business needs 
• A broad understanding of Project Management, Change Management and consulting within global Enterprise companies 
• Highly organized 
• Impeccable work ethic 
• Ability to quickly knock out high-quality deliverables and presentations 
• Strive to be at the top of the leaderboard, and constantly look for ways to hone your craft 
• Desire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection 
• Genuine passion for making other people successful, both our customers and your fellow teammates 
• Great energy and enthusiasm 
• Deliver exceptional presentations, and can make anyone excited about anything 
• Learn new technology quickly and find it easy to explain technological solutions in terms of business value and project duration 
• Natural problem-solver and extremely resourceful - garnering support from other people or teams in order to drive opportunities to closure 
• Knowledge of Salesforce.com, general sales processes, and sales development methodologies 
• You embody our core values. We are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion 

Why You’ll Love It Here

• 100% medical, dental, and vision coverage for full-time employees

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)

• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen