Sample Manager

ABOUT US
tms unites technology, marketing, and sourcing to drive transformational change for the world's leading brands. With more than 1,400 employees across 28 countries, we offer an impressive range of solutions - from inspiration and innovation to category management and delivery.
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including Starbucks, T-Mobile, O2, McDonald's, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.
WHAT MATTERS THE MOST
Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.
WHY WE THINK YOU WILL LOVE THIS ROLE
TMS is seeking out to find our next culture add! We have and exciting opportunity to share with you today and look forward to seeing your application soon! In this role you will be responsible for managing the communications, timelines, and deliverables for all SMU (Special Make Up) programs between the internal graphic design team, operations team, and the Specialty Coffee teams. Together with your experience and with the guidance of the Product Managers, is how we drive all factory samples, product prototypes, and customer approvals. You will also get the opportunity to lead and coordinate any collateral materials associated with product development, product presentations, and also contribute ideas to products colors, materials, and finishes.
WHAT YOU WILL BRING TO THE ORGANIZATION

• Responsible for coordinating printed packaging, graphic applications on products, and all other artwork applications required by the customer.
• Responsible for communicating and tracking customer and internal timelines in Smartsheets, excel and google docs.
• Liaison between the Product Management and internal graphics department for graphic design feedback, revisions, samples, approvals, color proofs, photography, base artwork request submission, and ordering of product samples and requesting all program costing from the Supply Chain team.
• Sample lead for key customers.
• Product lead for ordering, preparing, and tracking customer approval on samples in a timely manner.
• Maintain all items in Agile and required customer spreadsheets in a timely and efficient manner: sample request forms, prototype request forms, graphics service requests, and weekly project logs.
• Organize and maintain all product samples onsite, as well as offsite.
• Drive new treatments and finishes.
• Act as a Liaison between the Product Management team and R&D team on CMF (Color, Material and Finish), coordinating reference samples, CMF samples, and communicating and tracking internal timelines with the customer.
• Proactively submit new treatment and finish requests on behalf of the Product Management team as well as submit customer specific treatment and finish requests to the R&D team.
• Coordinate with Product Management & Graphics team to design and create high level, visually impactful presentations to showcase new available treatments and finishes to customers.
• Support Product Managers with market & trend research.
• Conduct seasonal retail audits to evaluate programs, pricing, as well as new, existing, and competitive products.
• Responsible for competitive shopping in the marketplace including purchasing, documenting, and completing competitive reviews.

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• Strong interest in consumer products, visual merchandising, and graphic applications.
• Ability to take initiative and prioritize tasks; good time-management, organizational, problem-prevention and problem-solving skills.
• Ability to work accurately with close attention to detail.
• Strong analytical ability with active listening skills.
• Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing and in person.
• Has a proven track record of effectively communicating with business teams and customers.
• Flexibility and willingness to adapt to changing business needs and deadlines.
• Prior experience working directly with product management, sales, and graphics departments.
• Solid knowledge of Agile, Smartsheet's, Google docs, Microsoft Word, Excel, PowerPoint.
• Proficiency in Adobe Creative Suite, particularly Photoshop, is a plus.
• Oracle Agile experience preferred.
• Good personal skills with the ability to effectively work with individuals and groups at all organization levels - including international teams.
• Ability to respond effectively to sensitive inquiries or complaints.
• Ability to maintain confidentiality of sensitive information.
• Patient and positive attitude a must; neatness and punctuality important.
• Ability to continuously learn and apply new information.
• Teamwork spirit.

Education and Experience

• 4-year degree required
• 2-3 years of experience in the consumer goods industry or project management preferred

Starting salary between $91,000-$116,000
TOTAL REWARDS
Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• Our commitment to rewarding results
• Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers'-and our company's-success

There's more ...
Generous medical, dental, vision and other great benefits
Paid parental and medical leave programs
401(k) with a company match component and profit sharing
15 days of paid time off plus company holidays
Hybrid work model
Tuition reimbursement and student loan repayment assistance
Inclusive employee resource groups
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
RECRUITING AGENCIES
tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.
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Nearest Major Market: Seattle