Senior Manager of Program Management-Technical, Fraud Prevention

Posted 3 Days Ago
Be an Early Applicant
Seattle, WA
176K-220K Annually
7+ Years Experience
eCommerce • Fintech • Payments • Software • Financial Services
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.
The Role
Oversee and manage the fraud prevention program, ensure targets are met, update program strategies, lead a team of specialists, collaborate with various departments, and communicate with executive leadership. Must have 8+ years of experience in fraud prevention, strong communication and leadership skills, and a metrics-driven approach to developing solutions.
Summary Generated by Built In

Job Description:

Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

At Remitly, we are looking for a highly technical senior manager to lead and run our Fraud program. This is a critical role with outsized impact and high visibility across the company. Successful candidate will not only be highly strategic but also practical and able to run this high paced program and its operations. This individual will join our Identity & Trust Product org and report to the Director of Programs.

You Will:

  • Lead a group of program and investigation specialists
  • Manage end-to-end performance of the fraud program
  • Update fraud program strategy and develop/document necessary controls
  • Manage fraud attacks and implement appropriate mitigations with the team
  • Dive deep, investigate, analyze, and provide your insights to the team
  • Influence and collaborate with various teams (e.g., analytics, product, or engineering) to implement potential enhancements
  • Build/manage relationship with multiple partners across the company such as finance, business, and payments
  • Engage with and provide necessary updates to the senior leaders and executives on the program performance, fraud trends, and existing/expected risks
  • Stay informed about current or emerging fraud activities and customer behaviors

You Have:

  • 8+ years of experience as a fraud professional at a payment/e-money institution, FinTech, and/or financial services firm
  • Self serve on running queries (SQL), writing fraud rules, pulling reports, or building simple dashboards
  • Experience managing acute attacks and leading fraud operations or investigations team
  • Experience managing high visibility program with multiple strategic partners
  • Experience communicating with exec teams and the ability to present complex information in a simple and clear manner
  • Experience managing vendors
  • Creative and have a metrics-driven approach to develop substantiated solutions
  • A strong track-record of growing and leading teams at scale
  • Able to work through competing priorities and influence roadmaps to have outsized impact on a business

Compensation Details. The starting base salary range for this position is typically $176,000-$220,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

  • Flexible paid time off
  • Health, dental, and vision + 401k plan with company matching
  • Paid parental, medical, military and family care leave
  • Mental Health & Family Forming Benefits
  • Employee Stock Purchase Plan (ESPP)
  • Continuing education and travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman’s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Top Skills

SQL

What the Team is Saying

Harry
Luz
Colleen
David
The Company
Seattle, WA
2,700 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally wWe strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Why Work With Us

We are united through our vision to transform lives wit trusted financial services that transcend borders. We accomplish this by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

As a global team, we are connected through our customers, and vision – not our location. Our employees can live and work with flexibility, while prioritizing in-person touchpoints to come together for moments that matter.

Typical time on-site: Flexible
Seattle, WA

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